Royal Atlantis Icon

"Really good atmosphere at the hotel the entertainment team were brilliant with the activities and night time entertainment!"

"Where to even begin… Horrible Honeymoon experience This is most definitely not a 5* resort. It’s 3* at an absolute push. I booked a swim up POOL VIEW room with my wife only to be stuck on the very back side of the hotel with a room that only had sun between 5pm-6pm. It was blocked by a 10ft wall that backed on to the mosque which was on the other side of the wall. Prayer songs started at around 5:20am and was VERY loud. We had to ask to be moved straight away as this is not the room that we paid for. After several false promises and kicking up a fuss we were finally moved on day 3/7. Almost half our time there with this dreadful room. The room we was eventually moved into was a lot better on the eye and had the sun all day but it was still not a POOL VIEW that we paid for. On closer inspection we started to see the imperfections of the new room. The swim up area of our room had a loose tile in the water, my wife spotted a nail at the bottom of the ladder to get in and out of the pool, there was some loose wires inside the sliding door, the shower looked like it had been installed by Stevie Wonder and the overall finish of the room and outside area was just appalling. To top it off, there was only what I can describe as a pair of dirty underwear on the walk path opposite the back of our room. These stayed in the same place for the entire time we was in this room. Multiple staff walked by, cleaners, maintenance the lot and yet they were still there till the very end. Sun-bed wars - Until we changed our room on the 3rd day we had to spend those days around the main pool. Every single day the sun-beds were “reserved” even tho there is clear signs around the pool area that this is strictly forbidden. We had to do multiple laps of the pool area to eventually find somewhere and even then we had to removed the “reserved” spots and argue with the locals who couldn’t quite grasp what it meant. At the end of the day the pool area was left absolutely filthy. Spilt drinks everywhere, towels left all over the place (reserved ones that never got used) rubbish all over the place, cigarette ends everywhere and even the odd cat stool. The Staff - 95% just did not seem to care one bit. Rude, aggressive and faces like a slapped behind. This of course did not matter if you were any other nationality other than English. The CLEAR bias towards other nationalities could be seen from space. The Food - 1* food for a 5* resort. Absolutely appalling from breakfast till dinner. The same slop every single day just rotated around the restaurant to make it look different. We ended up going out to eat towards the end of the 7 days as we just couldn’t take it any more. Do yourselves a favour and do the same. For the sake of your taste buds and stomach just go elsewhere. The Drinks - Bog standard watered down all inclusive drinks. Beer was average, cocktails were absolutely dire. Only good thing was the branded soft drinks. They did have some branded spirits, Malibu, Baileys, Absolute Vodka but the rest of the cocktail mix was cheap stuff. Not much else to say. The Entertainment - 5 out of the 7 nights was just Turkey themed discos galore. Think we got bored on the 2nd night and didn’t bother going back but could hear from all over the resort that it was just the same rinse and repeat music, karaoke and so on. They had one Michael Jackson tribute show which was actually quite good but other than that not worth it. Me and my wife spoke to pretty much every UK couple or families that we could and they have all said exactly the same and will NOT be returning to Royal Atlantis Icon as they ALL felt like the minority and bottom of the barrel compared to every other nationality, especially their own, the Russians and the Germans. To cut a long story short, if you’re English I just simply wouldn’t bother. There is a lot better out there at a better price and i promise you that you’ll have a much nicer time and experience than we all did."

"Our Stay was great! went there with 5 persons. 3 kids, 6,11 and 15 y.o. The Hotel is not at the beach , but the shuttle brings you in 2 min. to the beach with a hyper-modern Beach club. Here they have a perfect card for lunch, and you can drink what you want. The Atmosphere in the hotel is nice and clean. The rooms are nice and clean. almost every day there are clean towels in the room. The Noice level is not that high. on the balcony you can hear the Music-shows and the Imam from the Mosque but not when you close the door when you are inside. The service is very good at the desk, we booked two rooms, but they changed it because of cleaning delay to a double family-room for free. The Hotel is very clean. there are only two things what could have some improvement. 1) the carpet in the Homebuilding between the pools. is very dirty. better to changes this to a normal floor and remove the carpet. 2) we traveled by night and the last ours, there was no room for us available. this means you people have the opportunity to change and shower in the Sauna and Wellness. The only thing is that there only 2 showers are available near the sauna, and the privacy level is very low when you want to change out the shower. Yes, we would go back to this hotel because we love the beach of Side and this hotel has everything for a great holiday."