Club Esse Posada

"The Hotel claim to be 4 stars which it is not true. Tables at the bar are all broken, personel barely speaks other language than Italian and you get different info from the reception depending on the person you ask. The senior women in the reception are not friendly and sometimes very rude. There is no option for late check-out at 12 even though check in is only at 4 o'clock... and believe me... they don't let you in before 4. I was there at 8 am and I could only enter at 4 - which I don t complain but don tt say you can t check out at 12 and lie that the Hotel is full (I saw many booking options online) if it is completely doable for the cleaning ladies to start cleaning your room at 12 as nobody get is before 4. The beach is quite small and the common bathrooms are not always clean and sometimes it lacks toilet paper. Beach food is awful and the kudos to Luca and Leonardo which where great serving us. They are responsible for a better grade. Another person in the bar was extremelly grumpy wouldn t smile and also no English at all. Music every evening was Ok, however I would suggest to finish at 22h as it would go until very late and we could hear very loud in our room. In 12 days, there was no chicken or cow meat in the restaurant, mostly fish and pork meat. Dinner was from 7h30 to 9 but if you arrive at 8.30 there are dishes that are not replaced. Food was good most of the time. Pizza was great and tasteful and the pasta as well. Not too much fruit ... Location is great, close to the Port and walking distance from the Hotel. For the rest, it was quite expensive for the service we got."

"A great break in a lovely hotel. Palau is a great spot to explore Costa smerelda and la madalenna. Staff all very welcoming and friendly and food (HB) was very good. The restaurant usually did 2 fish courses, 1 meat, a potato (paramentier, wedges etc) and couple of pasta dishes (served) They also had loads of salads, plain pasta/rice with sauces and loads of fresh pizza. Breakfast was traditional continental and plentiful. If you are after burgers, chips and all you can eat this isn’t for you If you are looking for a chilled out and relaxed hotel with nice food and a great location you are in luck. Palau has a lovely vibe and is only a 5 minute walk away. We never had an issue find a car parking space in the main hotel car park and saw plenty of places local to the hotel too - if a car park space has white lines it is free The hotel is split into two and you have to cross a quiet room to get down to the residence hotel and beach the main hotel around a deeper pool and piano bar which has gentle singing and music 8:30-11pm The residence apartments which is largely self catering and has another pool which is slightly shallower pool, kids club and the evening entertainment which was usually kids club, an act 10-11pm and then disco There is direct access to the sea through the apartment blocks and free access to sun loungers on the beach We stopped in room 115 as a family of 4. The room was spacious with a double and 2 singles + pool view and a small ground floor seating area Beds comfy and air con spot on"

"The accommodation is in need of general updating. The room we stayed in was spacious, very clean but the deco was tired and in need of updating and maintaining. The door to the cupboard where the mini fridge was had only 1 hinge in tack so it fell off when opened. The shower cubical was tiny and the shower head was attached to the wall. When you turned the shower on it wet the room as you couldn't face it away from the doors which obviously were opened to access the on/ off. The outside area was similar and a little unkempt. There were lots of weeds and old furniture lying around. There were not enough sunbeds for guests. It was quite funny watching people sat on chairs waiting for some to become free...it was then like Russian roulette. The breakfast was not the best, no beans,mushroom, only scrambled or boiled eggs. Not proper sausage ( hotdogs fried). Fruit was poor selection plums and apples. There were bananas on one day. No grapes, melon, pineapple, payapa. No nuts. There were lots of cake for breakfast. No pure fruit juice. Did not have evening meal so couldn't comment. Entertainment in the evening was limited. Location was good, parking excellent, air-conditioning in the room very good, rooms and towels cleaned daily. We had no balcony ( which wasn't clear when I booked) as we only stayed 4 nights it wasn't a major issue."