Palazzo Manfredi

"The reception experience was wonderful; however, the stay itself was somewhat complicated. We spent three nights at the hotel; overall, the room was very small and the breakfast food wasn't very good. The biggest downside, in my opinion, is the Michelin-starred restaurant on the terrace; this means there are people waiting to get in every night—people who aren't staying at the hotel. When guests try to enter, the staff always questions whether you are actually staying there, asks for your room number, and so on, which slows down access. We also felt that guests arriving at night were looked at disparagingly if they weren't dressed according to the restaurant's dress code—even if they weren't going to the restaurant and just wanted to go to their room. Another issue is that there is a lot of noise in the rooms; they aren't very well soundproofed."

"We are still enjoying our stay. This is the best hotel I have ever stayed in. I feel like a princess. The service is warm, welcoming, and personal - it's like we are the only guests in the hotel duringa hot and busy summer travel season. Every detail is perfect. I hope to return sooner rather than later!"

"We chose Palazzo Manfredi as the final stop on our family’s summer trip across Europe to celebrate my wife’s 50th birthday, and despite major travel delays, the hotel team made it an unforgettable experience. Exceptional Communication & Empathy: Due to flight cancellations and unexpected disruptions, our arrival in Rome was pushed back significantly. Throughout the entire day, I was in contact with the front desk staff to keep them updated. They were incredibly responsive, empathetic, and reassuring, taking all the stress out of a very long travel day. When we finally arrived late at night, we were greeted with genuine warmth and hospitality. The Apartment Suite: We were accommodated in a 1-bedroom apartment suite located just down the street from the main building. It was spacious, impeccably set up for our arrival, and featured beautiful high ceilings and modern amenities. It provided the perfect comfortable haven after a grueling day of travel. Thoughtful Celebratory Touches: Knowing this was the grand finale of our trip and a milestone birthday celebration for my wife, the team left lovely, sweet surprises in our room. That level of personal attention did not go unnoticed. Additionally, the night team was fantastic in giving us great local recommendations for where to grab a bite to eat, even late into the evening. Final Thoughts: While our late schedule meant we didn't get to experience the main hotel property directly, the treatment we received from start to finish was world-class. Even staff at other luxury hotels along our European journey spoke so highly of Palazzo Manfredi, and now we see why! We cannot thank the team enough and fully intend to return for a full stay on our next visit to Rome."