Habita79 Hotel & Spa Pompeii MGallery Collection

"The hotel had a lovely asthetic and the check in staff greeted us with a smile and our room was ready early. We had a lovely spacious room on third floor. Not much of a view though. For a prestigious hotel the bathroom felt a bit lacking. Low water pressure at the sink, a bit soul less in decor, velcro fabric panel on the window but the bedroom was lovely and well equipped. What we didn't like was when we wanted to sit in the sunshine in the afternoon the comfy lounge seats were totally shaded. I went to look for a table outside the restaurant and was told I couldn't as they were setting up for a private function. Why don't they open the rooftop bar during the day? Its not open until 7pm. When I went to pay for our drinks the male and female waiters argued over what drinks we had, i could have confirmed that but wasn't asked. When we returned from our concert we ventured up to the rooftop bar which had deafening club music and full of young people it was like a pick up joint. When went to order at the bar the barman couldn't be less interested, he was busy chatting and attending to a young girl seated at the bar. We noticed everyone got a small snack bowl, we were offered nothing. He hastily served our drinks and ignored us. We asked where do we pay or sign for our drinks, he pointed at the entrance attendant. We found a quieter spot on the empty side of the roof terrace. There were 4 people in their twenties with a toddler sitting having a drink! It was close to midnight! How bizarre. We paid and went to the bar downstairs for a comfy seat and another drink, guess what? Private function in progress, couldn't use it. At breakfast the staff were rude and the female behind the bar area was standing near when a glass cap on a cereal cannister fell off and smashed. She looked at me with distain. I hadn't touched it! It clearly hadn't been put back on properly by the last person to use it. I ate quickly and left. Will not be back and would only recommend this hotel to under 30's."

"Beautiful hotel with convenient location ! Easy walk to city center/square, shopping, and food. Very warm and professional greeting upon arrival. Friendly staff. Hotel had construction going on, so accessing the front door with luggage was a bit challenging but doable. We stayed in the suite with the terrace and it was incredible. Two bathrooms, the closet space was top notch- luxurious and modern. The terrace is huge and the views are amazing, zero shade during the day, so an umbrella would be ideal. We had lunch at the restaurant and it was very delicious ! The restaurant staff seem a bit unprepared and distracted- we were the only guests at lunch and breakfast, and had to track down the server both meals to get the bill and request refills. The challenging restaurant service is the only reason I rated 4/5. Everything else was great. Our sweet was modern and had all the amenities plus a free mini bar with snacks and refreshments. The spa bathroom was so nice ! Huge soaker tub and large walk in shower."

"We chose the hotel because of its proximity to the ruins of Pompeii. It was an easy 15 minute walk to the starting point for our tour from the hotel. We much preferred this compared to a 1 Hour drive from Naples or Sorrento. The property used to be part of the Accor chain but is no part of Marriott. You can feel that they have not yet adapted to the Marriott style, and in fact, they probably should raise their standards a little to be better aligned. The rooms are fine, but the decor is definitely minimalist. The air-conditioning worked well, the windows and curtains were good for soundproofing. Quite near to the hotel are multiple restaurants and street cafés. Although the hotel is on the more touristy side of the main square. They did seem to be more and better choices on the opposite side. Parking is not on site, but maybe 100 m from the hotel. It is located behind the Eden children’s fun fair. When you first arrive at the hotel pull up to the Ballard’s that block the main entrance. Either they will not issue and drop them or there is an intercom on the left hand entry pillar. Press nine to be connected to reception. They allow you to unload your bags in the courtyard, and then move the car. You will be given an entry exit pass for the Eden parking lot that lets you come and go multiple times. The parking is charged to your room. Breakfast was included in our rate, however, we chose to skip. There is also a rooftop bar with amazing views. However, at the time we visited, they still had some protective coverings that had been up for the winter. This somewhat ruined the view because you were looking through plastic sheeting. Overall the hotel is fine as a 1-2 night stay for Pompeii"