Hilton Sorrento Palace

"A fantastic experience for all the family! We loved every minute of our holiday. In room TV also had streaming of Netflix and YouTube which was essential due to the lack of English channels. I’ve seen some posts about the location, if you are moderate fitness, it’s fine, the hill isn’t that steep and it’s a lovely walk to and from town. For me, there is only two things which I would improve; - breakfast Lots of selection, food lovely but the buffet NEEDS to be bigger. The room it’s in (fabulous view, by the way) is huge and it can get very busy. So please increase the size of the hot food buffet counter! - room service menu You have a couple of great restaurants but the room service menu is terrible. Please improve it, your food is amazing so put some extra options on the menu and PLEASE make it more family friendly."

"Fantastic stay.. Very clean and classy Hilton hotel. Bottle of prosecco on arrival - lovely touch. Rooms cleaned daily and pool and views excellent. Breakfast was good but pool bar food and drinks pretty pricey. Cocktails on top floor worth a view but again question the value. Reception helped me on first day with a medical request. Superb service. Improvements / suggestions Gym is poor, very small and wasn't great that the indoor pool was closed ( not sure if seasonal but was hoping to use sauna etc) Overall a great stay, if you don't mind a hill and walk to sorrento centre. Ideal spot"

"The hotel delivers exactly what you would expect from a 4 * Hilton. Would I stay again if I was in Sorrento … I’m not sure. Points to note.. It is a Hilton hotel … there is no authentic vibe. The pool area is big for Sorrento … but extremely tight … and there is lots of litter/food debris around beds by the end of day. Beds can be scarce but there are extra beds in the garden area. Breakfast is an efficient well oiled machine with a great food selection which is diligently replenished … in a large soulless function room with fantastic views. It is all indoors so benefits from ac. But is not a leisurely experience. The option to have take away coffee was great. Staff will help … when asked … but are not proactive … or particularly engaging. It is a good 15/20 min walk down into town which is good for daily step count. Taxis are expensive. We were charged €25 for a 5 min journey to the Port to pick up a tour at 7:40. Our room was in a smaller block and it was awkward to access dining etc as always had to go via reception. Lifts are very slow and stairs are many … 90 from room to pool for us … but again good for the step count! Room was spacious and functional (open shelving rather than drawers) with very effective use of mirrors. We found there was not enough storage for 3. We had an amazing view of Vesuvius … and also the noisy ac units below …reception were not that helpful in offering an alternative. Excellent pool play list! … and well designed sunbeds with built in overhead shade."