When you're on holiday

Our transfer partners have been carefully chosen based on the safety provisions they have in place, and these are checked by our team regularly.

When you book a shared transfer with us:

• Infants (15 days to 2 years) are required to sit on an adults lap throughout the journey
• Children between 2-15 years will have their own seat
• 16+ years will be classed as adult
• Children are not permitted to sit on the seats where there is no forward protection, i.e. those seats at the very front, located by the stairway and the middle seat in the back row
• All passengers should make use of seatbelts where provided
• Please don't try to get off the vehicle until it has come to a complete stop
• Always ensure you are disembarking on to the pavement (not roadside)
• Do not distract the driver whilst the vehicle is moving

When you book a private transfer with us:

• As with a shared transfer, the same age specifications apply for seating arrangements
• In some destinations the shuttle buses/taxis will have a child car/booster seat available, however as we include child car/booster seats as part of your luggage allowance we would recommend you use your own so you know it is suitable for your child’s age.We would always encourage you to fit the car/booster seat into the vehicle yourself.
• All taxis will have seatbelts, please ensure all passengers use them

Please check you have all your belongings before getting off the bus or out of the taxi, in particular wallets, mobiles and tablets and airport/flight purchases.

If you are making your own arrangements to and from the airport, we’d advise you always use a licenced taxi. Before you begin the journey, ensure that you check with the driver about the price of your trip.