"Another unforgettable stay at Atrium Platinum. It's the people who make this hotel truly exceptional!
Following our wonderful stay in August 2024, when we celebrated our 25th wedding anniversary and returned to Rhodes, our original honeymoon destination, we decided to visit Atrium Platinum once again in October 2026.
We had such incredible memories from our previous visit that we wondered whether the hotel could possibly live up to our expectations a second time.
Well, we're delighted to say that it certainly did!
This time, we were celebrating our engagement anniversary and a birthday, making our return visit even more special.
What continues to impress us most isn't simply the beautiful hotel, excellent food or premium facilities, but the genuine warmth of the people who work there. Some were familiar faces from two years ago, while others became new favourites during this visit.
We wanted to take the opportunity to recognise those who made such a difference.
GUEST RELATIONS AND MANAGEMENT
Our experience began before we even arrived, thanks to Eftihia Loutsiou from Guest Relations.
We had been in contact with Eftihia by email ahead of our holiday, and she was extremely helpful in arranging our engagement anniversary and birthday meals. Nothing seemed too much trouble, and her thoughtful communication made organising our celebrations effortless.
It's often said that first impressions matter, and Eftihia had already created a wonderful one before we'd even left Jersey. Thank you for taking such good care of our arrangements.
We were also particularly impressed when Apostolos Eleftheropoulos, the Hotel Manager, personally approached us to introduce himself and have a conversation.
It was a genuinely lovely gesture and one we appreciated. Seeing the hotel manager taking the time to engage with guests rather than remaining behind the scenes speaks volumes about the hotel's approach to hospitality.
There is clearly a strong culture of customer care at Atrium Platinum, and that starts with its leadership.
FRONT OF HOUSE: A LOVELY WELCOME BACK
It was a real pleasure to see Elsa again, who we had mentioned in our 2024 review. She remains every bit as welcoming and attentive as we remembered. It's always lovely to return somewhere and see familiar faces who made such a positive impression the first time.
Anne at reception was equally helpful and approachable, ensuring our interactions with the front desk were always pleasant and straightforward.
Our thanks also to Michallis, the porter, for his friendly assistance and warm welcome.
CHROMATA MAIN BAR: WONDERFUL MEMORIES AND SOME FAMILIAR FACES
Now, this is where we have to tell a little story!
During our 2024 visit, Julien Lefort and Sofia famously created a Dark 'n' Stormy cocktail for us, which wasn't on the menu. They went out of their way to research and perfect it, and we affectionately named it the "Sofia and Julian Drink". It became such a favourite that other guests started requesting it too!
You can imagine how delighted we were to discover that Julien is now the Bar Manager!
What a thoroughly deserved promotion!
We thought highly of Julien two years ago, and it's clear why he has progressed. His knowledge of drinks, attention to detail and ability to engage naturally with guests are excellent. What impressed us most this time was seeing that, despite his additional responsibilities, he hasn't lost the personal approach that made him stand out in the first place.
He leads by example, creating an atmosphere where guests feel comfortable, staff work well together and service is delivered with personality rather than simply following a routine.
Julien, congratulations on your promotion. It's thoroughly deserved, and we were genuinely pleased to see you again!
Of course, we couldn't return without revisiting our famous cocktail!
Enter Christina, who deserves an enormous thank you for taking on the challenge of recreating our beloved Dark 'n' Stormy.
She certainly rose to the occasion!
Christina was a delight throughout our stay. She has a wonderful personality, clearly enjoys what she does and makes an effort to connect with guests. We particularly appreciated her enthusiasm in helping us relive one of our favourite memories from 2024.
For us, it wasn't just about the cocktail. It was the willingness to do something a little different and make the experience personal. That's the sort of service people remember long after their holiday.
Tereza was another standout member of the team.
We thoroughly enjoyed our interactions with her. She was consistently cheerful, attentive and engaging, bringing a lovely sense of warmth to the bar. Whether enjoying a drink or simply having a friendly conversation, Tereza helped make our evenings relaxed and enjoyable.
It's those spontaneous conversations and familiar smiles that transform a hotel bar into somewhere you actually look forward to visiting each evening.
A big thank you also to Christos and Albi, who helped make the atmosphere so welcoming.
Between Julien's leadership, Christina's cocktail skills, Tereza's lovely personality and the rest of the team, Chromata remains one of our favourite places at Atrium Platinum.
And Julien, perhaps it's finally time to put that Dark 'n' Stormy on the menu! 😊
THE FOOD: A GENUINE HIGHLIGHT OF OUR STAY
We also want to give the hotel's food and dining options the recognition they deserve.
One of the things we particularly enjoy about Atrium Platinum is the variety. With different restaurants offering Asian, Greek and Mediterranean cuisine, alongside the extensive buffet and more casual poolside dining, there is plenty of choice throughout the holiday.
We enjoyed trying different flavours and styles of food rather than feeling restricted to the same meals every day.
The quality, presentation and choice contributed enormously to our enjoyment, and the following restaurants deserve particular mention.
KOI RESTAURANT: STILL A FIRM FAVOURITE
Having enjoyed Koi so much in 2024, we were especially looking forward to returning.
Once again, it didn't disappoint.
We particularly enjoyed the sushi and ramen, which were highlights of our dining experience. The combination of Asian flavours, the restaurant's setting and the attentive service made our visits thoroughly enjoyable.
It was wonderful to see Katrina again, whom we had specifically praised in our previous review. She continues to be a tremendous asset to the restaurant, with her professional yet relaxed approach to looking after guests.
But one of the loveliest moments of our entire stay involved Amarilda, affectionately known as Ami.
Ami had also been working at the hotel during our visit two years earlier, and amazingly, she actually recognised us!
Considering the number of guests the hotel welcomes, we thought that was quite remarkable.
It genuinely made us smile and immediately gave us that lovely feeling of being welcomed back somewhere familiar.
Ami has such a natural, engaging personality. She takes an interest in guests and makes dining feel personal rather than transactional. We enjoyed seeing her again and really appreciated her hospitality.
Ronaldo also deserves special recognition for his attentive service and friendly manner. He complemented the team perfectly and helped make our meals at Koi memorable.
Between the food and these wonderful people, Koi remains a restaurant we would happily recommend.
ELIA RESTAURANT: GREEK FLAVOURS
Elia provided another enjoyable dining experience, with a lovely selection of Greek cuisine adding to the variety available across the resort.
A thank you to Michael for his friendly welcome and attentive service.
ARCHIPELAGOS: SOMETHING FOR EVERYONE
The main restaurant deserves considerable credit for the sheer range of food available.
We appreciated having so many choices, particularly the different styles of cuisine and the opportunity to enjoy a variety of dishes throughout our stay.
A buffet of this scale requires an enormous amount of preparation and organisation, yet the team manages to offer plenty of choice while maintaining a pleasant dining environment.
A particular thank you to Giouli, who stood out for her attentive and friendly approach. She helped make our visits to Archipelagos that little bit more enjoyable.
And a special mention to the chefs and kitchen team responsible for preparing such a wide selection of food every day. Your efforts are very much appreciated.
PORFYRA: A SPECIAL DINING EXPERIENCE
Porfyra offered a different style of dining, with its Mediterranean inspired cuisine and lovely setting providing a welcome contrast to the other restaurants.
We enjoyed the opportunity to have a more leisurely meal, with the food and surroundings making it feel like a special occasion.
Dimitra and Konstantinos were particularly impressive.
Both demonstrated genuine professionalism and an excellent approach to service, while remaining friendly and personable. Their attention to guests helped create a relaxed atmosphere where we could simply enjoy our meal and the occasion.
They deserve recognition for the contribution they make to the overall dining experience.
FRESCO: GREAT FOOD, LOVELY PEOPLE AND A DELICIOUS DISCOVERY!
Fresco was another favourite, particularly when we wanted something more casual while enjoying the poolside atmosphere.
A big thank you to Gigi (Giselda), Elena, Jenny, Despoina and Georgia. We enjoyed our interactions with them, and their friendly service added to the pleasure of spending time at Fresco.
However, one of our unexpected food highlights came courtesy of Dimitris!
He recommended that we try a traditional Greek spinach speciality served with flatbread.
What a fantastic suggestion!
We might never have chosen it ourselves, but we're so pleased we listened to him. It was absolutely delicious, and we thoroughly enjoyed trying something a little different.
A particularly big thank you to Eftixia, the Fresco cook, who prepared the spinach dish.
It was so tasty that it became one of those little food memories we kept talking about afterwards!
Sometimes the most memorable dishes aren't necessarily the most elaborate ones. They're the authentic, simple specialities that someone takes the trouble to recommend and prepare with care.
Thank you, Dimitris and Eftixia, for introducing us to something new.
POOLSIDE: FAIDRA DESERVES SPECIAL RECOGNITION
Now, there is one person we absolutely must mention again, having praised her in our 2024 review.
Faidra, who looks after the towels and helps manage the poolside sunbeds.
Two years later, she is still doing an outstanding job!
Anyone who regularly holidays at resorts will know one of the biggest frustrations can be guests reserving sunbeds early in the morning, leaving their towels on them and then disappearing for hours.
This is where Faidra deserves real credit.
She actively keeps an eye on the situation and ensures that guests cannot simply monopolise sunbeds all day when they aren't actually using them.
It's such a sensible and fair approach, yet surprisingly few hotels seem willing to manage it properly.
Thanks to Faidra's diligence, the system works much better for everyone, rather than rewarding those who rush out to reserve sunbeds they may not use until much later.
What we particularly appreciate is that she combines this firm but fair approach with a friendly and approachable manner.
It cannot always be an easy task, especially when dealing with guests who may not appreciate being reminded of the rules, but Faidra handles her responsibilities professionally.
We genuinely believe the management should recognise the difference she makes.
Faidra, please keep doing exactly what you're doing. It's appreciated more than you probably realise, and we wish more hotels would follow your example!
Our thanks also to Thodoris, the lifeguard, for helping maintain a safe and enjoyable pool environment.
HOUSEKEEPING: RECOGNITION FOR THE PEOPLE DOING THE HARD WORK
We would also like to acknowledge Giota, the Assistant Housekeeper, who helps oversee the housekeeping operation and maintain the standards expected throughout the hotel.
However, we particularly want to recognise the housekeeping team themselves.
These are the people doing so much of the demanding physical work every day, often with very little direct recognition from guests.
Cleaning bedrooms, changing linen, replenishing supplies, preparing rooms and ensuring everything is ready for guests requires a tremendous amount of effort, particularly in a hotel of this size.
We were very appreciative of the care taken in maintaining our room throughout our stay.
While good organisation and supervision are important, it's the hardworking members of the housekeeping team who carry out these duties day after day and deserve enormous credit.
To Giota and, especially, every member of the housekeeping team, thank you for everything you do. Your hard work certainly doesn't go unnoticed by us.
A HEARTFELT THANK YOU TO EVERYONE WHOSE NAMES WE COULDN'T REMEMBER
We also want to sincerely apologise that we haven't been able to remember or obtain the names of every member of staff who contributed to making our holiday so enjoyable.
In particular, we would like to recognise all the chefs, kitchen assistants, food preparation teams, cleaners, maintenance staff, laundry teams and everyone else working behind the scenes.
The excellent food we enjoyed throughout the hotel doesn't simply appear on our plates. It takes skilled chefs, dedicated kitchen teams and considerable preparation to deliver such a wide range of dishes every single day.
Likewise, the hotel's cleanliness, upkeep and smooth operation depend on many hardworking individuals whom guests may never actually meet.
We have named the people we interacted with most frequently, but that doesn't mean we value anyone else's contribution any less.
So, to everyone whose name we may have missed, please accept our sincere thanks. Your hard work is just as important, and we are genuinely grateful.
FINAL THOUGHTS: WHY WE KEEP COMING BACK
We've been fortunate enough to stay at many lovely hotels and resorts over the years, but Atrium Platinum continues to stand out.
Yes, the hotel is beautiful. The facilities are excellent, the premium drinks are enjoyable and the variety and quality of the food make dining something to look forward to.
But ultimately, it's the people who make Atrium Platinum different.
It's Elsa, Katrina, Julien and Ami recognising us after two years, seeing Julien deservedly promoted to Bar Manager while still retaining that wonderful personal touch, Christina recreating our favourite cocktail, and the three of them, Julien, Christina and Tereza, making our evenings so enjoyable with plenty of laughs along the way. It's Faidra keeping the poolside fair for everyone, and countless other individuals taking genuine pride in what they do.
These are the experiences that stay with you.
To Apostolos and the entire Atrium Platinum team, please pass on our heartfelt thanks to everyone mentioned, together with all those working so hard behind the scenes.
Our engagement anniversary and birthday celebrations were made all the more memorable because of you.
When we left in August 2024, we wondered whether another all inclusive resort could match the experience we had enjoyed.
Having returned in October 2026, we're even more convinced that Atrium Platinum is somewhere truly special.
Thank you once again for the wonderful memories, the laughter, the food, the cocktails and, most importantly, the genuine hospitality.
We very much hope to return for a third visit!
With our warmest wishes and sincere thanks,
Keegs and Geets"
