Canvas by Mitsis Family Village

"Mitsis family villageStayed at canvas by mitsis family village for two weeks in sept 2026. This is our 10th year here and have made some really good friends Drita, Irana Adriola Aglint Chrysa Eirini Areti Matilda Elona Juliano Dimitris Just to name a few you are all like family to us and we love you all dearly, cannot wait to come back next September."

"We went here with very low expectations given the reviews that the hotel was receiving up until we arrived. Initially the hotel exceeded these expectations and we were giving it the benefit of the doubt. However come the end of the holiday we both had to say we wouldn’t come here again and here’s why: PRO: The view, the view is worth paying for, and maybe in a cheaper room than a swim up is well worth it. PRO: when you finally found the right staff member for a drink they were always happy to see you and chat The shuttle into town was fantastic!! The shower had very good pressure and I still miss this now! CONS (plural!) - we booked a swim up room yet we had 6 vertical stairs to climb down before we reached the pool. The stairs felt very unsafe and my partner even figured out a way to get in to the pool whilst avoiding going down those stairs. Be weary of rooms 860-863 (863 didn’t even have their own stairs!!!) - our air con unit decided to start leaking onto our bed. We reported it at 7pm before dinner and when I went back to the room at 10pm it still wasn’t fixed. I went back to reception and complained to be greeted with “can this wait until tomorrow?” Errrr no, it’s leaking ON THE BED! A couple of panic phone calls later and this was fixed, without apology or sympathy. The next day, around 10am, someone came to fix it, which firmly leads me to believe they weren’t going to fix this that evening and thought it would be ok to leave until the next day! It took us several days to figure out how to “unlock” table service for drinks in the evening. We often found ourselves having to go to the bar, and queue, whilst watching others being waited on. When we did go to the bar we found staff were rude and more interested in talking very loudly across the room to each other than serving you. I’m not a fussy eater, but always cautious of food that’s been stood for a while and one evening even I struggled to find something to eat that was hot and fresh. In the main restaurant the guy couldn’t cook the pizza fast enough, it was quite clear they didn’t have enough room to cater for the guests The gyros on the beach were disappointing, we knew someone who stayed in Blue Domes a week or two before who had a much better experience/choice. The main pool was nice, especially the view, however shutting all the pools at 6pm seemed a bit too early. Everyday they were kicking people out of the pools whilst it was still hot and I think they could have learned that they could have been open longer. There was a bar at the pool, perfect to go get a drink once you’ve got out of the pool and ready to have a cocktail and settle however this bar didn’t open until 7pm (one hour after the pool closed). To us this made zero sense as when we wanted to get a drink around the pool you had to go to main bar, even if wet, and of which was the only bar open. This baffled us as they had a Perfectly good bar outside to combat this and make it easier for everyone! And when at the main bar you had to hope the person in front you you wasn’t ordering a coffee as that seemed to take staff completely out! It’s an old hotel so the drains in the room can sometimes be a bit stinky! The hallway of the rooms makes for a big echo, which can be quite disrupting. Entertainment schedule is weekly. So if you’re here for more than a week expect a repeat (especially kids club, baby shark!!!) We got charged 5* tax, I’d say this hotel is more of a 3*. If this hotel was rated 3* I think we would have been happier and reviewed bette, but It’s rated 4* and you have to pay 5* tax. This hotel does not meet expectations and is not value for money (albeit we were in one of the more expensive rooms, it may be seen as more value for money in a non swim up (+6 steps before you reach the pool) room We had a good holiday, but there were far too many niggles to be ignored, and frustrating niggles at the top that could easily be addressed, more attentive service, use the outdoor bar correctly, read the room that the pool needs to be open longer and maybe another evening dining space to take some pressure off the main restaurant. Go here for the view., it’s awesome!!"

"We are here now been here since 5th September. This hotel is advertised as 4 star definitely not.Rooms are dated with one spare socket witch is badly cracked .All inclusive mini bar in the room is filled every 2 days with 1 small bottle of beer even though there is two of us staying. The food is the biggest let down same thing every day and it is always cold. Not enough seats in the evening and the queue at the bar is ridiculous. The only good thing i would say is some but not all of the staff are fantastic. If you are thinking of doing a all inclusive holiday do not pick here I am sure there is a lot better and cheaper."