Castello Village Resort

"We had an amazing time with our family! My daughter had so much fun dancing and playing with the anime group every day. The staff were incredibly friendly and welcoming, especially the receptionist and a wonderful staff member named Katerina. The place was perfect for relaxing, the food was excellent, and the whole experience was truly unforgettable. The kitchen staff were also very polite, kind, and fast. We really enjoyed our stay and would definitely recommend it! ❤️"

"We had a wonderful 6-day stay at this hotel and truly enjoyed our overall experience. What made our stay especially memorable was the lovely and welcoming staff. A special mention to Sevi and Ervis from the restaurant — they were absolutely fantastic, and we are genuinely going to miss them! The food was great, our room with the sea-view balcony was spectacular, and we also really enjoyed the drinks from the bar next to the pool. Throughout our stay, we always felt welcomed, cared for, and comfortable. Our room was cleaned every day, and always got fresh, new towels. The location is also picturesque and everything is just a walk away. Not just the hotel but Sissi also stole our hearts. The only small area that could be improved is the bathroom, which felt a little dated. A renovation or refresh would make the rooms even better. Overall, we had a fantastic stay and would happily come back. Thank you to the whole team, especially Sevi and Ervis, for making our holiday so special!"

"Castello Village Resort uses AI bots on Google to bury the negative reviews and pays friends to praise the manager We have just come back from a 3 night stay there.From the shockingly long and bad shuttle from the airport, we arrived to be treated like animals the first night at dinner by this Elvis guy whom his friends apparently praise online.This Albanian manager bullied us and the constantly tried to rip us off, with another lady in the restaurant they even humiliated the rest of the staff. They don't give you glasses or take away the ones on the table to force you to order drinks and they fake smiling bully you into it If you don't play the game they retaliate.It was stressful to anticipate every meal. Reception is ok but the clearly can't handle workload.At least reception wasn't rude. The waiters, the animators and cleaners change every season as even the bar tender has had enough of the so called management with their maffia antics.This management would not survive a day on the mainland. The staff is almost all foreign, the chef is east Asian and the food is good.Sissi itself is wonderful but you need to track down the original natives to interact with and take services from as the real locals are warm hearted and they are the only ones who genuinely welcome you. They saved our holiday."