"HONEST REVIEW:
Myself and my partner stayed here for a week in a swim up pool with a sea view.
Our room was so clean with a champagne bottle in fridge on arrival. including beach towels, Nespresso machine, kettle, fridge and bottle cooling fridge as well as your main toiletries - shampoo/conditioner/body wash. Air con in the room which was great but not really needed due to the time of year visiting. Swim up pool view was AMAZING, watching the sunset and plenty of sun during the day too the pool was cold but still nice and refreshing after being out in the sun all day. The “rain fall” shower wasn’t the best and barely worked but had another shower attachment that worked absolutely fine.
All restaurants within the hotel was VERY clean with plenty of food & drink choices. Food was practically served all day with the likes of early/late breakfasts, lunch, tea and even a late night hot buffet until 4am which is great if your checking in late after a long day of travelling like ourselves. Food wasn’t always the hottest when served. Snack bar which served all kinds of food also which was absolutely brilliant.
Main pool area was lovely, didn’t feel like the usual holiday where your fighting for sun loungers (that could be due to the time of year we have came) main pool was also just as cold as the swim up room pools. There were many areas in the hotel where you could sunbathe, have a drink and something to eat. The best place for us would have been the sunset bar (roof top bar) the most luxurious and more like an adults only area.
The staff were ABSOLUTELY AMAZING, so friendly, welcoming and always happy to help. A few inpeticular who were a credit to the hotel, demitris (so sorry if I’ve got or spelt the name incorrectly) who was in the main restaurant was so lovely, always up for a laugh and constantly smiling and working hard. Another young girl dark hair with glasses who I never caught the name of in the main entertainment bar, she was working every night of our stay always smiling even though she was run off her feet practically solo working the floor serving all the drinks, she is 100% a massive credit to the hotel. Kind and hard working young lady. She even joined in dancing and singing during the entertainment was lovely to see her having fun even though she was super busy.
Entertainment was ok, would be the only thing to let the hotel down, especially when there isn’t much to do outside of the hotel unless you travel into Malia or other areas. it was on most night of our stay and varied of what was on. The area where the entertainment was most night is not very spacious if you wanted to get up and dance etc but you can definitely still have a good time, we absolutely loved the Rock band night!
We did visit the spa during our stay, which was lovely and good to visit when the weather wasn’t too great, I would advise to go in and book a few days before your preferred day to visit. The only thing we have to say that isn’t so great about the spa was that it was expensive I’d say overpriced really. However we did still enjoy it and felt so relaxed after and the staff were incredibly nice too.
I’d say more of an adults only hotel however there was children there during our stay, but it did not one bit bother us as we didn’t hear them at all. Just don’t feel like there was much to do for children.
Over all, lovely, luxurious hotel with good vibes, good food and friendly staff. I’d recommend if your looking for a relaxing time away, couples and friends.
Thank you for a lovely stay."