"We had a large double room with a shared pool. Our room had a huge comfortable bed, large walk-in wardrobe, separate shower and sitting area. Our mini bar and coffee capsules were replenished daily by Arman, who delivered them with a smile.
We had our own patio area, with chairs, a table and sun beds facing the shared pool, which was very refreshing.
A special thank you to our wonderful housekeeper (apologies I didn’t take note of her name) who made sure our room was spotlessly clean (inside and also outside on our patio) and who replaced our beach towels each day.
Thank you also to Adriano who delivered drinks to our patio at least twice a day. We enjoyed having a chat with him each day.
We were very happy with the choice of food in the main buffet restaurant for breakfast and lunch. At lunch there were a good selection of salads, a different soup each day, varied choice of pastas/mains, fresh fruit and desserts. The chefs and all the kitchen staff deserve to be praised as they worked tirelessly, replishing food, cleaning up any food spills on the surfaces thus maintaining excellent hygiene standards.
We enjoyed long, leisurely lunches and the waiting staff got used to us sitting after our meal with a cool drink looking out to the sea. No better way to spend a few hours!
We personally don’t like to use the main buffet for every meal so we ate most evenings in the rooftop A la carte Azzuro Restaurant. The food is delicious and is freshly cooked in a kitchen on the rooftop. The menu allowed us to have a different choice every night but our favourite dishes were the squid carbonara, the fried octopus, the trout, the spaghetti with shrimp and the grilled salmon. Compliments to Stephanie (the Chef) and her assistant Alfradeo, who prepared all our meals and chatted with us about the menu.
Each evening, we were welcomed to the Azzuro Restaurant with a smile by either Sarantos (who has worked for the hotel group for 23 years) or by Mateo (who has worked for the hotel for 5 years). Together, Sarantos and Mateo are a fantastic team. They are welcoming, extremely knowledgeable about the menu, friendly and efficient. Along with Stephanie and Alfradeo, they all made our evenings in the Azzuro Restaurant special. Thank you.
We also enjoyed the Olive Oil themed night on Monday’s. You get a table overlooking the beach and are served a selection of plates at your table.
As we had the Premium All Inclusive package we could also dine in the other Giannoulis Hotels and Resorts. During out stay, we had a few evening meals in the A la carte Azzuro Restaurant in Cavo Spada Luxury Resort & Spa (which is 2.5KM away from the Grand Bay Hotel – you book your own taxi - 10 minute taxi journey / 8 Euro each way). It has an open terrace with lovely views and serves mediterranean food. The food is of a very high standard. Big thank you to our waiter, Manthos, who served us with a smile.
We met Andreas (who mainly works at the pool bar) at lunch on our first day. From that first afternoon he always remembered our names and what we normally like to drink. He was friendly, polite and super attentive.
Thank you also to Kostas (who mainly works in the Lobby Bar) who was very efficient and attentive during the evenings.
We also met Zoe (Guest Relations) on our first day. She booked us onto the wine tasting (which I recommend doing) and explained how the Premium Plus package worked.
Zoe welcomes all guests to lunch each day and answers questions as they arise. She is perfect for the role. She has authority, is efficient as well as being friendly and bubbly. She is definitely a massive asset to the hotel.
If eating, drinking or swimming is not relaxing enough for you; I highly recommend having a massage. I had two wonderful relaxing massages with George. Thank you George.
Finally, I would like to thank the hotel Manager, Mr Alexandros. He was often visible around the hotel grounds and in the main restaurant. He was courteous and regularly checked to ensure we were having a good holiday.
Overall, we would definitely recommend this hotel. We enjoyed our stay so much that we have already booked it for next year."
