Domes Zeen Chania

"We had a lovely stay here with family. The staff is wonderful and even offered us free half board when they realized we didn’t get adjoining rooms as requested. The rooms are enormous as are the plunge pools. The beach is unswimmable, which is disappointing for a Crete vacation. The buffet breakfast was spare and disappointing but when we alerted the staff to this, they sent us to the non buffet breakfast, which was actually wonderful. The hotel involves a lot of stairs and walking, more than any we have seen. It was fine for us, but perhaps difficult for very young kids or anyone who struggles with stairs. The lounge that is included is a wonderful addition- happy hour with sunset views and all you can drink wine and cheese was the perfect cap to a day."

"We stayed here as part of a delta vacation. It was an incredible resort. The rooms were lovely. We had a private pool and lounge area. The room had a coffee maker and very nice bathroom. They have an outdoor fitness which was great to combat the amazing Greek food at the resort. We had outstanding breakfasts at the resort which a huge and delicious assortment of foods and beverages. The staff is incredibly nice and service oriented. We were a big group, larger than most families, and they were very accommodating. Make reservations for dinner in advance. The pool is very nice. They have 2 ocean access points with chairs and you can order great food from the hotel and drinks which they deliver to you. We checked out the newer beach access which had a chair surcharge. I preferred the other beach access. The staff work long hours and very hard . I was very impressed."

"The hotel was amazing - beautiful and well appointed rooms, delicious food and excellent kids club. Located just by a beautiful beach and bay, it was a really easy and relaxed half-term holiday. There was no hassle organising anything (kids club/ food reservations) and the staff really went out of their way to ensure we were happy. We had some problems with our flights and the reception team and management went out of their way to help us, which was so appreciated. My children have a few allergies inc gluten. The head of hospitality and catering gave us his personal WhatsApp, to assist us during our stay in terms of dining - altering many dishes to expand our options. It just removed the anxiety of eating as we felt fully confident it was taken care of. The kids club is excellently run - the children really enjoyed it and they came out beaming with their arms full of crafts. Afterwards the kids would all jump in the pool with the friends they made from the club. The kids evening movie nights were a great idea so we could enjoy a couples supper too. Thank you!"