Vasia Ormos Hotel

"My daughter and I spent 4 magical days at the Vasia Ormos Hotel, and it is impossible to leave without expressing our deepest gratitude to the entire team. The staff possesses an unlimited amount of kindness and availability. Since we were traveling together, they constantly went out of their way to give us the absolute best recommendations for local beaches and restaurants to visit. Maria at the poolside snack bar and Eirene (I hope I am spelling her name correctly) at the front desk were absolutely exceptional. The level of personalized care here is unmatched. And what can I say about the Chef? The moment he learned that I only like salted butter on my toast—and realizing the breakfast buffet only had unsalted butter—he personally prepared salted butter for me every single day and always checked in to see if I needed anything else. Truly an extraordinary gesture! The impeccable cleanliness, flawless organization, inviting room balconies, and the sweet daily touches made this trip deeply memorable. It was so special that leaving was incredibly hard; I couldn't go without giving Eirene a huge hug, and I actually left with tears in my eyes. When you check out of a hotel feeling like you were treated as family, you know you are definitively in the right place. We will absolutely return! Thank you for everything! Efcharistó polí (Ευχαριστώ πολύ)!"

"What a fabulous stay in this wonderful hotel. Set in a beautiful location with stunning views. The rooms were clean, light and the air con worked perfectly. The staff go above and beyond to make your stay relaxing and are always on hand if needed. We were welcomed (after midnight) with a meal of cheese and ham and a plate of fruit and a bottle of wine were waiting in our room. The two pools were lovely and it was so easy to get a sun bed. A very quiet, peaceful hotel with supermarkets and restaurants close by. Superb buffet breakfast each morning and a lovely food and drinks menu in the snack bar. Will definitely be back! A big thank you to all the staff especially Sofia, Cha and Shawn."

"This was our first visit to this wonderful hotel. It is located in the small but stunning, St Nicolas Bay, which hosts a number of small, tethered boats that bob up and down on the turquoise water. The Bay is lit at night, and Vasia Ormos Hotel rests on the bay looking out towards Agios Nikolaos. The view from the hotel and especially the restaurant during breakfast, and evening meal, is beautiful as it looks over the Bay to Agios Nikolaos. The walk into Aghios Nikolaos is about 25mins - pavement, safe and well lit. There are supermarkets nearby for supplies. Supermarket Kriti Fragkiadakis Giorgos has everything (turn right). We hired a car and visited a different beach daily, combined with mountain villages. Well, now to the hotel and team. Nico and all of his team are a bunch of incredible people. Really beautiful hearted and where customer service is at the forefront. From Nico himself, who is always front of house and present, alongside Maria (with beautiful curly hair) to the waitresses - Marianna, Maria, Sophia and the Filipino ladies. You are treated like one of the family and they will help with anything. The receptionist was also lovely and gave us a map with ideas of where to visit. But, possibly one of the most talented member of the team in Manos, who leads the kitchen team. His culinary skills are something else. He is passionate and I have never met someone who cares so much about whether you are enjoying your meal. He is an asset to Vasia Ormos and I do hope that they recognise his capability because he can do wonders for the brand. I am a diabetic and so is Manos, and he sat and chatted to me one evening, and even said if there was anything I would like, just to ask. We really enjoyed the wide range on offer at the breakfast buffet, catering for all tastes and diets. Cereals, pastries, meats, cheeses, breads, cakes, bacon, eggs, beans, toast...the list goes on. The biggest surprise was the evening meal - it is tradition Cretan cuisine with a choice of breads, two salads, three appetisers and a choice out of four main courses and a dessert. When I say we couldn't move afterwards, I mean it! The choices were always different and delicious. Regarding the inside and outside of the hotel, it is spotless and if you take time to stop and look, it is beautifully laid out. The cleaning is exceptional and the room very comfortable with great beds, air con and hot water. Kristina also deserves a big pat on the back as she is an exceptional cleaner. They had some nice touches too - a bottle of wine, a welcome letter, slippers, changes of towels including beach towels daily etc, an expresso machine, fridge with water to start you off, shower gels etc. There are plenty of sunbeds scattered around the pool areas and you don't need to race to put your towels down, because many people hire cars and after breakfast go out touring the island. I really could go on and on. If you want a peaceful holiday then Vasia Ormos is the perfect hotel. Thank you Nico and everyone. We loved the whole holiday and I hope that we will be back. Keep on keeping on. Metin & Jo"