Giannoulis Santa Marina Plaza

"Myself and my partner have spent the last fortnight at the Giannoulis Santa Marina Beach Hotel and we loved every minute of our stay. The hotel was clean, comfortable and welcoming. We had a beach side view room which had an impeccable view of the coast, Agii Theodori island and the mountains behind us. The room itself, while small, was clean and has a modern bathroom fitting which was more than enough for us. The restaurant buffet was great and while the selection of foods was smaller than other places we have stayed at, the quality of the food was some of the best with both local and international foods available. The choice of drinks from the all-inclusive was decent too with beer, wines and a good selection of cocktails on the menu. Probably the best part of the hotel is it's staff. Throughout the holiday the hotel staff were extremely friendly, helpful and just pleasant to communicate with. I have to especially mention the guest relations manager Charoula. During our stay I had planned to propose to my partner and Charoula helped to organise a private meal for us both at the hotel in which the staff had decorated a section on the outdoor area by the beach. Manoussos waited during the meal and was very friendly and funny which made the moment all the more special. In all I can see this was one of the most special holidays we have been on and the staff and the hotel made it all the more so."

"Just spent a fantastic week here. Yes the rooms are small but perfectly adequate, comfortable and spotlessly clean. The towels were changed every day and the bedding every other day. I found the food to be very good. The buffet is not large but I think it is quality over quantity. The salad section is particularly good. The beach is lovely and there were plenty of sunbeds available but it was end of season and I didn’t notice anyone reserving them. The best thing about the hotel is the staff. Whether that be staff on reception, housekeeping, in the restaurant or the bars, all of the staff are so lovely and helpful. This means the world particularly when you are a solo traveler. I will definitely be back at some point :)"

"This was our first time in Crete. We both had an absolutely lovely time, right at the end of the season, as we got back yesterday. Picked this hotel as wanted to be on the beach (it really is if you stay at the main building, which we did) but near to public transport (right outside the door!). We chose half board option as usually out and about during the day and not big drinkers. Staff absolutely lovely- so helpful- much more so than other hotels we've stayed in. Cleaners did a great job of keeping our room clean and tidy. Buffet food good, breakfast very good. Lovely to be able to sit on the patio, almost on the beach, in the sun to have breakfast. We didn't use the pools as went in the sea quite a bit. No fighting over sun loungers as there were plenty- although we were too busy to lounge that much! We watched the evening entertainment on 2 occasions, there was a really good violinist on one night. The barman did an excellent Aperol Spritz too! Lovely, sandy beach and lots of bars/tavernas to have a beer/food at. We walked about 4 km as the beach is a long one in Chania Bay- a really lovely way to spend a couple of hours. The bus into Chania takes about 20 mins and only costs 2 euros- a must- as "Hania" is fab! The hotel organised car hire for us- which was so convenient and we took the car up into the mountains. We also went to Falanarsa Bay- but I believe Elafonissi or Balos might be more impressive. Samaria Gorge is stunning and a place we will definitely return to. We were very sad to leave and will definitely return"