Kavos Plaza

"We stayed at Kavos Plaza Hotel for a short hen party trip, and our experience was incredibly disappointing. From the start, one of our rooms had a broken air conditioning unit and a dirty shower floor. Although the air conditioning was eventually checked, we ended up cleaning the shower ourselves. Basic amenities and service were also an issue — we had to repeatedly request clean towels (there were four adults but only one towel provided for 4 days), and staff were rude and reluctant to help. The situation escalated when we asked for a late checkout and were told it was denied due to makeup stains on towels and bedding — something we feel is completely unreasonable for a hotel to penalise guests for, as makeup is a normal part of everyday use and should be handled by standard laundry procedures. Shockingly, we also discovered that staff had entered our room without notice and taken photos where our personal belongings and IDs were clearly visible. This is a serious invasion of privacy and was done without any prior warning or consent. When we raised these concerns with the manager, instead of offering support, he challenged us and even inspected our towels and sheets in front of us — behaviour that felt absurd and unprofessional. In the end, he apologised for the miscommunication and agreed to drop any additional charges, but also made it clear that this was "hotel policy" and that he owned multiple hotels with similar practices. We spoke to other guests who were staying at the hotel who had been targeted for 'cash only' payments for the same reasons such as fake tan or makeup on their sheets/towels. Just a heads up if you plan to wear any make up on your holiday !!! Overall, the lack of basic hospitality, poor cleanliness, privacy violations, and dismissive management left us extremely disappointed. We do not recommend this hotel and suggest future guests consider alternative accommodations in the area."

"We stayed here with a few friends as we wanted somewhere quiet but we was wrong from 23.00-07.00 quiet zone after making a few complaints nothing was done. Bedding is changed every 3 days but the cleaners change ours every day and after 2 days they billed as £80 which had to be paid in euros (no cards acceptable) and no receipt giving because there was sweat marks on the sheets (air con not working) B&b is basically beans on toast or fried eggs on toast total rubbish. The lady behind the desk is very unhelpful and rude. But will say the guy who works nights there (old guy) is very nice and helpful. Would I stay here again 100% NO Try and book somewhere by the beach side as most of our time we stayed by the beach hotels as they was very helpful with nice food and empty and very little people island beach was fantastic with good music and good deals on drinks and food plus staff was lovely down there"

"Brilliant holiday. Everything you need in a perfect location close enough to the bars and restaurants but tucked away for a quiet night sleep. Comfortable sun loungers. Pool is lovely and clean. Amazing staff especially Ben. Beds are ok, slept fine. Towels and bedding changed every 3 days. Housekeeping staff are lovely and pleasant. Couldn’t say one negative thing really,"