Le Dokhan's

"I recently stayed at Le Dokhan’s Hotel in Paris, and it is absolutely not a five-star experience. The property is very run down and in serious need of refurbishment. The first room I was given had a toilet lid that wouldn’t stay up, and when I opened it, I discovered the seat hadn’t been cleaned — there were visible traces of faeces. I was moved to another room, but it was still dated, tired, and poorly maintained. The room setup was also very inconvenient, with no accessible electric sockets, which made charging devices unnecessarily frustrating. The rooms are not soundproofed at all — I could hear everything from the guests above me, including showers, flushing, and even urination. The front desk staff were unhelpful, untrained, and uninterested. There was no warm welcome, no explanation about the hotel or its amenities, and no offer to help with bags — just a key handed over with no guidance. When I reported the unhygienic condition of my first room, I received a brief apology but no sense of urgency or follow-up. To make matters worse, as I was checking out, I saw the same room (206) being given to a new guest, clearly without the issue having been addressed. I was offered a bottle of water and some biscuits as compensation, which felt tokenistic and insincere. On a positive note, the breakfast service was lovely — a lady named Anna Karina was genuinely hospitable and one of the few bright spots of the stay. Our company had this hotel on the approved list for business travel, but following several complaints from colleagues — and now my own experience — we will be removing Le Dokhan’s Hotel from our list. It is entirely undeserving of its five-star rating and does not meet even basic hospitality standards."

"Marriott struggles to provide a hotel in Paris where service, price and quality align with their flag. Paris is just not worth Bonvoy loyalty and Le Dokhan is a perfect illustration of that. While there is really nothing wrong with the property, there is a little that is right either when one takes into account prices, space and service This is aTtribute level property purely because of the decor the hotel brings to the table and for no other reason. Rooms are $800/night for the lowest category and smaller than a college dorm. No complimentary breakfast for Titanium members, zero communication provided to guest regarding hotel amenities, hotel location or potentially disruptive public events near the hotel (we had no idea we were staying there at the same time as a 40,000 person marathon around the corner, and yet friends at Courtyard level hotels were given a heads up about how it might impact one's plans) or how to watch. Perhaps most disappointing was the snobbish feigned shock that guest paying over $1000 for a room would think the basic toiletries would be awaiting them. As it turns out, apparently Marriott only requires it's properties to stock five toiletries and Le Dokhan's decided hair conditioner is for losers (one must request it - and not a word mentioned at check in). Absolutely just a massive gap between prices and product. I know Paris is expensive, but you are better off in one of the Moxy's where you're not expecting anything and therefore not paying for service that doesn't exist what happened to Jason's Lego backpack Bottom line - avoid Le Dokhans and really, Marriott in general in Paris."

"We have stayed in many Marriott hotels but don't stay here!!! Our first room had a toilet seat that when you sat down would hit you in the back because it wouldn't stay up. Asked for another room because they had no maintenance person there to fix it. Loaded up our luggage again and moved to different room. We were exhausted as it was late so went to sleep. Next morning saw there was huge spot of dried blood on my husband's pillow. I was totally grossed out. My husband went down to desk to complain and they said they would tell manager. Never heard from manager and as we were leaving the person at front desk asked again how was our stay. I told her it was "terrible' and she said she would tell the manager about issues. We have yet to hear from him. We would of at least liked I'm sorry or even our points back. Please Marriott don't make me question staying at a Marriott again. "