Villa Lutèce Port Royal

"We have been in the hotel for 9 days. Quiet, very clean, good air conditioning (outside temp. was 36-39 C). Staff very friendly and competent. Close to metro station. After check out we left our luggage and when we came to pick them up we could use hotel restroom. When we come again to Paris we will choose this hotel again. We are very satisfied."

"I recently stayed at Villa Lutèce Port Royal, and honestly, it was one of the worst hotel experiences I’ve had. The main issue was the air conditioning, which barely worked during the summer heat—the room was like an oven. The carpets smelled terrible and were full of dust. If you suffer from allergies, do not stay here—it’s a serious health hazard. I have no idea how this place is rated 4 stars. I live in the U.S., and this is nowhere near 4-star standards. Another disturbing detail: the staff locks the main entrance at night out of fear of robbery or assault. That alone creates an atmosphere of insecurity that no guest should have to deal with. The only redeeming quality was the friendly staff, but that does not make up for how run-down the hotel is. It’s dusty, dirty, and poorly maintained. I’d give it half a star, and that’s being generous."

"This hotel should NOT have a 4-star rating! When I arrived the entrance door was broken. After arriving through an alternative entrance, I saw that the elevator was broken. In my room, there were holes in the walls, a big chunk of the furniture where the mini bar was had a big chunk of wood missing. The only window in the room faced a big corrugated plastic roof. When I asked the front desk for another room I was told that they were completely full. I called booking.com to request a refund and was advised that - even thought it was through their app - this was done through a 3rd party so I needed to resolve it with the hotel. I will not be using booking.com again"