Grand Magic Hotel

"Everything was really nice and the food was great, a lot of variety for every taste. Eric was extremely nice and welcoming, very nice person"

"Before arriving, I had read several reviews that made me think this hotel might not be very good, but I was pleasantly surprised. From the moment we arrived, the reception staff were lovely, welcoming, and spoke very good English, which immediately put us at ease. Our room was clean, tidy, and warm, with excellent heating. Shortly after checking in, we realised we didn’t have a working phone charger. The gentleman at reception was more than happy to lend us one until we could buy a new charger the following day, which was very much appreciated.The food was good overall. Breakfast had a nice variety with something for everyone. Dinner was an all-you-can-eat buffet and the food itself was good, but it was quite pricey. It only included one drink, which I feel should be unlimited considering the cost.The hotel pool was nice and stayed open until late, which was great. However, my only downside here was that there was no lifeguard on duty, which I didn’t feel comfortable with.The free shuttle bus was convenient, but depending on the time of day it could get extremely crowded. People tend to push and shove, which isn’t ideal if you have small children or a pushchair. One evening we decided to get an Uber back instead, and unfortunately we were charged twice! The driver said card didn’t work so I used Apple Pay, so he got an extra 50 euro!! Our own faults for not checking straight away, so be careful with this. Overall, despite a few negatives, our stay was much better than expected and the staff really made a positive difference, and the hotel was very nice!"

"I have just returned from this hotel and as a family of 9 none of us have any issues. The rooms were lovely. Spacious, clean and warm. Breakfast was fine and we ate at the restaurant 2 nights out of 4, this was good also. Never used the pool so can’t comment on this. The shuttle comes regularly but are very busy at times this isn’t the hotels fault All in all we all had a pleasant stay"