"I received a Super friendly and efficient welcome at reception upon arrival. I was given a towel card, map, room key card with my welcome pack. You can get your pool towel from reception so it’s worth grabbing it when you check it as I didn’t see any pool side towel huts open whilst there. They do take a credit card, usual practice and no issues with that.
I was given a Red braided Wrist band for my regular all inclusive stay. It appears green is half board and a yellow amber type colour for Royal Level. Whilst my wrist band had a microchip in it, it wasn’t set up for door access. I spoke with other people however whose wrist band did open their room door and hotel gates.
The room was spacious. There was a kettle, tea/coffee and milk pods. There was a decent sized fridge, safe, and a large carton of water was provided every day. There was no iron or steamer. There was a free safe.
The bathroom had two sinks. Separate shower, toilet, bidet, and a narrow hydro bath. There was shower gel, shampoo, conditioner and body lotion (all ok). There was some travel items provided, toothbrush, cotton buds, shoe shine kit etc. There was an intermittent sewage fishy funky smell coming up from the toilet/bidet, it came and went my entire stay.
The room felt super clean and housekeeping came every day. There were USB ports besides the bed, reading light, clock and the usual number of light switches. Whilst the room furnishings were a little tired and dated in places this in no way spoiled my experience. The important things like a lovely bed, pillows, bedding, hot water and general feel of the room was all good.
All of the bars, the bar staff and drinks were top notch amazing. There was always somewhere to grab a drink during the day (lobby, two pool side bars). The atmosphere and decor made you feel that you were out somewhere special when grabbing a drink or meal times.
The bar staff worked incredibly hard to keep up with demand, they were efficient, friendly and welcoming all the time no matter how busy. They are a credit to the resort.
There was a Huge selection of branded soft drinks, hot drinks, cocktails, spirits, wines and cava available for all inclusive. It was very extensive, and the cava and wines were really nice too. You could get some crisps and nuts as well if you fancied.
The regular AI includes the buffet restaurant for breakfast, lunch and dinner. There was a take away snack bar near the main stage/infinity pool area during the day (fast food) included. Also included Late at night there was a self serve cold drink fridge, hot drink and snack station near the Lobby/B Lounge Bar. This had items like sandwiches, croissants, packet snacks etc.
There was plenty of food available in the Buffet at all meals, with a juice bar, cava and hot drinks machines at breakfast (cups for breakfast are on your table). I never had an issue getting a table and I was always served my first drink quickly. The staff always appeared to be working hard, friendly and welcoming but drinks top ups often didn’t happen.
It was super busy at all meals, especially around the food stations (not a lot of room). The restaurant is very nicely decorated, the mood lighting and atmosphere was really nice (not canteen like). It’s a nice place for meal. You can chill, take you time and enjoy it.
The food was good overall, good quality and plenty of choice. I’m Not sure I’d want 7/10 or 14 nights eating in the same restaurant AI every meal as it’s a bit repetitive but for 5 nights and 4 days it’s was fine.
One evening there was an impressive sea food spread. There was always a salad bar and cheese board for lunch and dinner. There was always some type of fish and meats cooked to order and a great selection of fresh veggies. I had some of the best desserts I’ve ever had at any all inclusive. There was a lemon meringue cake and a tiramisu that was just delicious.
There was a speciality breakfast you could go get through one of the rooms just off the food area. I never tried it but one morning they had eggs Benedict for example.
I didn’t take part in the entertainment or watch any shows but there was plenty on throughout the day and evening.
There were so many pools, these started at the top of the resort and ended right by the sea with an infinity pool. All the pools were freezing, there was one heated one (Middle of the resort) but didn’t see anyone using it. The infinity pool (by the sea) and sunbeds around this pool seemed popular and rarely had beds available. The rest of the resort pools and sunbeds were empty (presume cause of the weather - very windy and on the chilly side). I’d love to come back in the warmer months as I think it be fabulous to try all the pool areas.
The grounds are very pretty and the entire place has a relaxed, friendly vibe. It was also spotlessly clean and superbly maintained. It is a large resort in terms of rooms, and probably a few minutes brisk walk from one end (lobby) to the other (sea side/buffet end). There are ramps and stairs outside, and lifts inside.
All in all another excellent Barcelo resort stay. Great value, amazing staff and just really well rounded, safe and friendly for a short solo trip."