"We have just returned from a 10-day stay at this wonderful hotel. Really don't know where to start. We arrived around 12.30pm and were greeted by Marion who checked us in and directed us to our room, which was brilliant, as we didn't expect to be able to get into the room until 3pm. Natalia on reception in the evening was so helpful and friendly. We were greeted by the lovely Ferron and served by Adara. Our first evening meal was lovely, choice of salad, soup and hot food, plenty for all tastes and this continued throughout our stay, again at breakfast, there was plenty of choice. During the course of the week, we were also served by Joe, Charlie, Victor, Albert, Rosana, Abel.
Don't think any of the staff stopped smiling the whole time we were there, and the smiles were genuine, not just for the guests. It was like one big family all working at the same place!
The hotel was absolutely spotlessly clean, the staff who cleaned were incredible, it is a thankless task when guests return from the beach, us included, bringing tons of sand back with them, but there was never any sand or dirt of any description on the floor and the rooms were cleaned every day. Again, nothing was too much trouble and they were politeness personified.
The pool bar area was again spotlessly clean; the food is very reasonable priced and plenty of it! As we sat there, we were visited by two pigeons, one had an injured leg and we think the guests felt sorry for it, as it was considerably larger than the other one! The drinks again were not overly expensive as this can happen in some resorts.
Outside, there were plenty of cafes and restaurants, supermarkets, pharmacies and gift shops, all around the area of the beach. The beach was clean, the sea was stunning and as we went into the sea, there were millions of tiny fish swimming around our feet, some areas of the beach were quite rocky and uneven, which may be a problem for someone with mobility issues, but there are areas which are very flat as well.
Overall, if it was possible to give this hotel and staff 20, we would not hesitate; felt quite emotional on Tuesday when we left, it felt like we were leaving good friends behind.
We will definitely be back next year."