Club Hotel Aguamarina

"Well…. Where do I start!!! So, the facilities for children are great. This was our first holiday with our 6 year old granddaughter and she absolutely loved it, well certainly the entertainment, pools and facilities. She made friends and had a fabulous time. I literally can’t fault the entertainment team, Infact all staff are great. The beach is also absolutely beautiful, like literally stunning. The sea is shallow for a good way and it was so calm and warm while we were there, the sea bed is just soft sand! 10/10! The rooms aren’t great, however, we weren’t in ours too much so it wasn’t an issue. The absolute downfall of this hotel is the food… it is literally disgusting!!! My granddaughter eats anything and even she struggled. Food was stone cold, uncooked and downright inedible. Cold canned mushrooms are always guaranteed. We ate out 3 out of 4 nights even though we were AI. Drinks were not great too! Would I go back?? Absolutely not!! There are far better resorts in this price range than here. Sorry to the staff at this hotel but unfortunately they are so let down by the standards and quality that the brand seem to think are acceptable."

"Just returned from a week at club aguamarina and we went in worried from reviews we had seen! But here is my honest review! The flight and airport experience was 10/10 and the 30 min transfer was a dream, located in a very small quiet resort with a beautiful horseshoe beach beside it, it really was the dream. Locally there were several shops and restaurants we visited backgammon several times and loved the cocktails on a great night! The hotel staff were extremely friendly and helpful from the reception team to the maintenance staff, restaurant/bar staff and entertainment staff, they really do go above and beyond to make sure you enjoy your holiday! We had a couple of minor issues (not at the hotel’s fault) and the maintenance team had it sorted each time within the hour! We had a double room with pool view in Block B and the room was perfect although a little small with 2 adults and older kids (11&14) but we were barely in the room so it was just fine and comfortable and a bonus was that we could watch the entertainment from the balcony! The burger bar and pizza corner were a hit for us and the buffet restaurant was great with 3 fussy eaters we managed to find something each meal with the only negative being that there was a lot of unsupervised very young children running around with plates which was a bit of a nightmare especially when they ended up smashed! - the chefs were so nice and friendly I’m just sad we didn’t get the names of 2 who went above and beyond! We loved kelvin from the entertainment team - he was kind and so friendly and was lovely when we didn’t want to join in - he really is an asset to the hotel. As are all the other entertainment team (so sorry got no other names) who tried to get all involved and entertained us throughout! The hotel overall made me feel safe and spoke to so many people who had been coming for years and years and I will definitely return in the future, I am even considering coming just me and my son as the resort and hotel felt so safe and put me at ease!"

"Where to start what an experience. The hotel is immaculate room service is on point every single day we always came back to beds made towels changed everything. There is so much to with the family from 2 pools an adult pool to get away from the noisy kids and a kid pool. An arcade, park, bouncy castle and crazy golf all included in the hotel. Not to mention the entertainment they have all day ever day 7 days a week. The workers for the entertainment really stood out to me all of them were amazing and so friendly and really made an effort with all the guests. Some of the agua defenders that really stood out to me were Alex,Hugo, Bel, Ramon, Eliska, Fatima, Lucie and Ali such amazing people and really made the holiday the holiday. Such hard workers and really deserve the praise. The hotels only a 30min bus ride from Mao which was good."