Nivia Born Boutique Hotel

"Excellent location on one of the main streets in the city but very quiet in the hotel. Staff and service beyond good. Breakfast although mainly a la carte was served with attention to detail. Junior princess suite has a balcony overlooking the activity on the street. Would recommend without question"

"We stayed at Nivea Born for 3 nights and found the stay extremely disappointing! Compared to other 5 star hotels in Palma that we have stayed at previously, this hotel just didn’t impress us at all sadly. The room was very basic and although classed as a suite and a 5 star hotel, it didn’t meet expectations. The room was long, thin, dark and uninviting. There were lots of stains on the carpets - it just felt a bit unclean. The glasses were smeared and we didn’t want to use them. it was dusty and just felt a bit underwhelming. The only positive was that it was quite sound proof. We found the reception team weren’t particularly friendly or welcoming upon check in. Blink and you miss the entrance to the hotel as it’s hidden on a back street. When you arrive late at night it’s hard to find, then you’re welcomed at hotel by someone who doesn’t seem that interested. No info about the hotel offered - just a silent check in. The dining area for breakfast is tiny and the selection of cold food at the buffet was sparse. The food came out after a long wait even though there was only one other diner at the time. The food was cold too. We didn’t bother with breakfast for 2 of the days despite staying bed and breakfast. The waiters were lovely though. But worst of all, the roof top bar/pool was not open during our stay. At the height of summer, we wanted to use this facility and we weren’t advised of this before booking the holiday. This affected our stay as we then had to find a beach bar to use down at the beach instead. Nowhere on the website or upon check in were we advised about this. We chose this hotel due to the location and facilities and apart from the location being in the heart of the city, unfortunately it just didn’t meet any of our expectations. We would not stay here again."

"This is a lovely hotel in a great part of Palma. It is central to everything and extremely convenient. The room was very comfortable - modern and very clean. The hotel staff were so kind and helpful. They helped us make multiple dinner reservations as well as arranged transportation for us. I highly recommend!"