Zafiro Palmanova

"Average hotel. Hotel rooms are spacious and we had a separate living area and bedroom which is great if you have small goods. The hotel is in a good location as you can easily walk to restaurants and the beach. The rooms are in need of a refresh as many things are falling apart. Our towel rail outside fell off the wall, our bath towels had holes in them and our kitchen sink leaked. The hotel night entertainment is very loud. We struggled to get our toddler to bed before 10:30 as you could hear the entertainment in our room. We actually moved rooms because of this but it made no difference. The hotel has a soft play and playground for the kids. The former needs to be cleaned regularly as the floor was quite dirty. The playground needs some fixing as there were some potentially dangerous bits. Our toddler loved the mini disco and the hotel mascot yzzy. What we didn’t love is that a smelly drain runs the length of the stage and dance floor. This means young kids are directly next to, touching and smelling a drain. Very unhygienic and disgusting. Please move your stage dance floor."

"Stayed here early October with my husband, 3 year old and in laws. Hotel itself was clean, and always had cleaners milling around. Hotel room was nice enough although our shower needed re-sealing as it leaked all over the bathroom floor whenever we used it. Floor also felt constantly dirty/sandy even after the cleaners had just been. Our room was also on the side of the construction works, which actually never caused any issues but the biggest problem was the room was opposite another hotel who's horrendously loud music played until half 10 every night. Husband and FIL said the gym was well equipped. Food was average at best, not alot of variety throughout the week and I found a lot of it to be luke warm, if not cold. I could maybe understand if we had been later in for lunch/dinner but we were usually there for open. We did order off the lunch menu a few times, just for a change and some actual warm food! But be warned, that anything fish or beef related will be cooked on the raw side! (Which was fine for my husband but no good for a pregnant lady such as myself!) The drinks selection at the bar is incredible. Plenty for everyone, milkshakes, frappes, mocktails, cocktails. Most of the staff are incredibly friendly, and love kids. A lifeguard even brought an ice cream over for my 3 year old after seeing him laying on the floor post tantrum 😅 Pools are nice, although cold. Kids pool and the one round the side of the kids pool are slightly heated. Kids pool gets incredibly busy with children and parents, also spotted on several occasion young children not being supervised (appericate thats a parent issue not a hotel one though! One child was sat crying in the pool for a good 10 minutes before the parent showed up!) My son enjoyed the water mat they brought out in the big pool every afternoon. Son also enjoyed the park, especially the trampoline. Although did cut his knee a few times on the rock hard matting that is down in the park. Husband and FIL enjoyed a few of the activities put on, such as rifle/pistol shooting and archery. My son throughly enjoyed the disco and meeting Yzzy every night. 5 minute walk to the lovely beach and promenade. If you walk all the way along the promenade there are some great parks for kids. Overall, a mostly enjoyable holiday, just let down massively by the food and the loud music from the hotel opposite. Not sure we'd go back again to be honest, a lot of money for something that seemed just ok."

"Just returned from zafiro palma nova. We had the family suite and was upgraded to a private pool room which was brilliant although the pool was freezing! But it was free so couldn't grumble. Plenty for younger kids to do the pools were great and there was lots of activities going on all the time. We didnt have food as we were self catering and like to be out and about. Drinks were reasonably priced and they scan your wristband then you just square up your bill as your departing. Rooms were large enough with a pull out bed in the living room for my 15 year old son. Cleaner came everyday with fresh towels and emptied bins. Try the reflex bar we found this on our last night good food and drinks."