azuline Palma Nova Garden

"This was my third visit to the Palma Nova gardens! Good location, quiet street, great room and lovely breakfast. The stars of the show are the reception staff particularly Juan Mi and Valentin who went above and beyond to help, advise and generally made my stay so good. I cannot praise them enough!!!"

"Staff are great, Carlos especially went above and beyond to make the stay great! Thank you"

"Firstly I arrived early, after notifying them 2 weeks in advance and again the day before but didnt get a response to the second one! When I arrived I was told I had a lovely room on Floor 4 but it wouldnt be ready til later so I settled for what was available which was Room 1205 on the 2nd floor! There is a fridge in the room but its the old fashioned mini bar fridge so no freezer compartment, but it will hold cans, 500ml drinks, this was needed badly in a heatwave!, You have to pay for your (in-room) safe key Deposit €10 and €3 per night which is €19 total for me and refunded €10 on leaving! To hire a kettle its €20 per week which is ridiculously priced, no hotel room should be without tea/coffee making facilities anymore no matter what star! Valentine on reception and all staff are very friendly & polite. Wifi is excellent no limits that I found on it.....Pool & Restaurant are on floor 3..Breakfast is fab, all hot hot food and the most amazing fluffy pastries and fruit, just everything!! A pity no resturant for evening meals or lunch also but the pool bar does snacks! Pool area is small but nice! Out of my 4 mornings at 5:25am I was woken to a door slam, dont know if it was a cleaner or security but woke me every day at that time! Biggest tip is only walk DOWN the steps to seafront & walk back up around the mini golf area as its a small hill so when you leave hotel turn right as if going up to steps but take first turn left down to seafront & u walk out to all the restaurants and a gorgeous beach!! Negatives - towels werent changed or room cleaned at all in 3 full days & nights, No sun on balcony of Room 1205 at anytime during day or night (but I was happy as it was boiling). Air con is ok but not strong enough during this heatwave so need another fan! You need to book taxis to get around in the heat so use 1taxi! not uber & dont bother prebooking airport taxis as it cost me €115 return and €10 tip each way when loads of taxis at airport and onlly €40 each way, The bus stop is a 8 min walk away not good if you have any mobility issues so 1taxi! is good value! I think I would book an apt here next time as nice pool views and bigger fridge and rooms and balconies.....But a nice stay and friendly hotel."