Globales Torrenova

"We came here for a weekend for my friends hen, There was 9 of us and we had 4 rooms. The hotel is nice and clean and in a very good location. Breakfast was included and there was plenty to choose from. The pool area was good too, plenty of beds. Very happy with our stay, great value for money and we would definitely recommend.."

"We chose this hotel because it is in a central location. On arrival we were welcomed by a lovely receptionist. The rooms are basic and comfortable which is all we needed for our weeks stay. The only gripe with cleanliness was when we first got to the room I bent down to pick something I’d dropped off the bathroom floor and seen dried poo splattered all over the toilet pedestal. It was late so I went to the local shop for disinfectant and cleaned it myself. Other than that the rooms are tidied every day and clean towels. Breakfast is buffet style with plenty of choice. The pool is lovely, I watched it being cleaned every morning. On 2 occasions I mistakenly left money and my engagement lying about but not one euro was ever missing and my ring left exactly where I’d stupidly left it. I would go to this hotel again but for a small man that is absolutely horrible with guests. I seen him one morning at breakfast stick 2 fingers up at an elderly disabled guest because she put her cup on the table he’d just wiped whilst she got a condiment from the station. Lots of other times he was vile to people but what I think was the worst was when an elderly couple were having a coffee outside waiting to leave for home and he got a toy gun from behind the bar and pretended to shoot a young man that was being noisy. The lady got into such a state, but unbeknown to everyone she is suffering from PSTD due to a firearm incident that happened to her. I hope she’s gotten over the stupidity of his idiotic behaviour. No one knows anyones story but for staff to act in such a way to guests is totally unacceptable and not in the least bit funny. According to another guest this man has been working at the hotel for a few years and his attitude is getting worse. The other staff are lovely and very helpful especially Veronica, I can’t praise her enough. If you can look past this horrible little man you will have a great time at this hotel."

"The hotel was in a great location , very close to the strip and close to both beaches also alot of lovely restaurants close within walking distance, also Sammy’s bar across the road was amazing. The pool was a good size and plenty of sun lounges for everyone, the pool was cleaned every morning between 7.30 and 8.30 along with the sun loungers i witnessed this from our balcony. The room (215) was lovely with a great view and very spacious, the air conditioning was good and free which was even better. We had no issues with cleanliness of the room and cleaner came everyday. The staff were very helpful and lovely people, nothing was any trouble for any of them. I would recommend this hotel to anyone who is looking for a peaceful holiday through the day especially with it being an adults only hotel. I would definitely return to this hotel."