Nautilus Lanzarote

"The Nautilus was very good. The whole complex is kept immaculately clean by hardworking staff. Because there is no pool bar or music it is very restful. The pool attendant even ensures that the loungers are clean and not damaged. Our apartment was excellent, clean and well appointed. Our only complaint and disappointment is that there was no sun at all on the patio due to bushes and tall trees in the garden (number 32) It is a very short walk into Matagorda centre. We would definitely stay again, with a better placed apartment."

"Stayed for the weekend in apartment 11 which was upgraded complimentary on arrival. The place is spotless. Very quirky decor at reception which gave the wow factor on arrival. Welcome at reception from the young lady was brilliant. Personal yet not invasive. Our apartment was outstanding! Loads of space. A well designed space with loads of room. The kitchen was well furnished and the bottle of water was a very welcome surprise. The beds were very comfortable and the linen was spotless. Plenty of extra pillows and covers made our stay even more comfortable. The bathroom was spacious and had everything we needed for a comfortable stay. Each room had a dedicated artist who provided the decor which was very interesting. Our room had its own terrace with beds and seats on it. We did not get to use it because of the weather but look forward too in the future. Fantastic weekend was had by both of us. We were due to arrive back in April but booked our flights for February too and look forward to coming back. Thank you for our fantastic stay"

"Overall I think the hotel is worth a visit but could be better with some adjustments. The terrace to our apartment was shared with our neighbour which was not a problem on this occasion as they were lovely and respected our privacy. The pool area was lovely but lacked a little atmosphere as there is nowhere to buy a drink or ice cream. The art work is nice to see but I don’t think it qualifies in making it a 4 star experience. The down stairs area in reception is a waste of space and could be used better. The biggest issue for me as others have mentioned was the cleanliness. On first inspection it appeared ok, however we started to notice how dirty the floor throughout the apartment was especially in the bathroom. As there was a mop and bucket in the apartment we decided to clean the floor ourselves and I was absolutely shocked at the colour of the water. This was on the first day of our stay so there is no way the floor had been cleaned fully prior to our stay. The bathroom is tired with a shower curtain which has seen better days. The shower itself had no pressure when on hot. The first time our towels were changed we were left with one towel for 2 people meaning we had to go to reception and ask for others. The beds were comfortable but the quality of the pillows and linen were poor. Sheets had yellow stains on them and other markings. I don’t think the hotel qualifies as a 4 star rating."