Balansat Resort Apartamentos

"Balansat I miss you already I was worried when I read some previous reviews but we had no major complaints with this hotel. It was our first time abroad with our 3 and 8 year old and it was perfect for us. Super clean, all areas kept clean and tidy. Food - all inclusive. If you are expecting top quality then you are going to be disappointed but there was always plenty of choice and we always managed to have a good meal. We really enjoyed the snack bar, we would use this instead of the restaurant at lunch time. Choice of burger, hot dog, chips or toasties. Drinks - fair choice. Shame cocktails aren't on all inclusive. Estrella, wines and spirits included. Even prosecco even though it wasn't the best. Staff - wonderful. So polite, helpful, and friendly. The animation team are excellent. Pools- splash pool is brilliant. Perfect for the age of our kids. However my oldest did cut her feet quite badly in the large pool so id recommend water shoes. We did manage to buy some in the shop next door. No issue securing sunbeds always plenty to go round. Room- we had a superior room. We had a sea view which was gorgeous. It was very small compared to others and not very private. Modern and clean inside but the aircon isnt the best. It isnt freezing cold and not very powerful. 2 small beds set up in living room for kids which was ideal for us. Entertainment- excellent for kids. Mini disco was 8:30, adults entertainment wasn't the best. A bit disorganised and chaotic in places but this didnt really bother us as usually we would be going back to our room after the disco. Beach- yes its beautiful but we only had 1 day there as we preferred being around the pool. Water shoes is a must as the sea has a very rocky ground and is really uncomfortable on your feet. 2 sunbeds and a parasol was around 21€. We didnt visit the Irish bar as it always looked really quiet with no atmosphere. Its a quiet location but the public transport is excellent and so cheap! We managed to do the hippy market and ibiza town with ease. The tourist train that comes outside the hotel too is a lovely few hours out. I wouldnt hesitate to come back, thank you balansat for a really special holiday."

"Here’s my very honest review from a Brit who always looks at reviews before he goes to put my mind at ease… Hotel - cannot complain. Travelled with my wife and 2 year old. Hotel room was very very spacious with a larger than normal balcony. When we arrived we had 3 plates of food and 2 bottles of water waiting for us in our room which was a nice touch. Very clean rooms and had the cot already set up for us in the room. Aircon is average, it feels like it isn’t on but if you have it as cold as possible, you’ll wake up at 3 in the morning freezing! The hotel is nice and small and everything is close together, so great for not having to go too far whilst carrying a toddler in your arms. The pool bar is great and they always give you free/extra drinks if you’re not all inclusive. You can get a selection of snacks there during the day aswell such as burgers, toasties, chicken tenders, chips etc.. Food was perfect. A large selection for breakfast lunch and dinner. Yes it’s the “same” each day, but if you have a bit of everything ofcourse you’ll get bored. But I had a bit of everything every night and loved it. Pools are lovely annd clean and splash pool is great for the kids. A lovely shop on sight aswell which does EVERYTHING and an Irish bar at the entrance to the hotel Which is great for the footy. Animation team - they were fantastic. Every evening from half 8-9 they do a kids mini disco and then a kids game 9-9;30 before the evening entertainment. The kids loved it and they put a lot of energy into it. They have a great area for during the day where kids can do drawing, play games and paint etc - the animation team/girls are always in there to supervise. They do the normal darts/water polo During the day. Music is playing all day long and can’t fault their effort. Staff - the bar tenders were great and always looked after you! Hotel receptionist were fine. Did what I needed them to do and that was that! Beach - this was the disappointment. It’s a stoney beach and it hurts your feet so much both in the beach and when walking in to the water. The hotel is in a quiet area with only 2 or 3 restaurants in walking distance and no other beach within half an hour. So although it’s “on the doorstep” it’s not great. Plus the sunbeds you have to pay 20 euro for a few hours use. Wasn’t a deal breaker as we went on a road train ride to a beach so still got to see a nice one. The hotel is very out of the way from anything, so you’ll need to get in a taxi for about 15/20 mins to go anywhere else. All in all a very nice hotel! Perfect for families if you like to just stay in the hotel, swim all day and do the activities that they put on. I wouldn’t go back only because when we go somewhere again I would go to a bigger hotel as my little one will be older, but would highly recommend to those with kids aged 1-4!"

"10 night, all inclusive holiday. 2 adults, 2 children (3 and 8) We were a little worried about coming on holiday due to some of the reviews we had read about the hotel. However, when we arrived, we were instantly impressed. We stayed in a superior room, which had plenty of space for our family of four. The room and the hotel itself were spotless and exceptionally clean throughout our stay. Towels are changed daily, and beds made. It's a small resort, which is great for families with young children, as it's easy to keep an eye on them. Some members of staff were friendlier than others, but everyone looked after us well and provided good service. The animations team were fantastic. All friendly and personable, especially when engaging with the kids. Both pool areas were brilliant and very well maintained. No queuing for sunbeds. Always got a spot. I would recommend bringing pool shoes for children. Both of my children cut their feet on the bottom of the pool during our stay, mainly while taking part in activities such as water polo and playing in the splash park where they were running around. Water shoes would have helped prevent this and are definitely worth considering for added comfort and safety. The food is what you would expect from a standard all-inclusive hotel, but we genuinely had no complaints. Everything we tried was cooked well, and there were enough options at breakfast, lunch, and dinner to keep both the adults and children happy and well fed. Branded ice creams are advertised throughout the resort; however, these are not included in the all-inclusive package. The only ice creams included are small pots of chocolate, vanilla, and strawberry ice cream. Slush drinks are included, which were a hit for our children! It is also worth noting that cocktails are not included in the all-inclusive package. During our stay, cocktails were available to all-inclusive guests at an additional cost of €8 each. That said, there was still a good selection of drinks included, including non-branded spirits, fruit juices, coffee, beer, wine, and sparkling wine. Also, if you are wanting to purachase anything, the main bar is card only.  The location of the hotel is fantastic. The beach is just a few steps from the hotel entrance, making it incredibly convenient to come and go throughout the day. There is a good selection of restaurants on the doorstep, if you fancied a change. There is also a bus stop very near to the hotel, making trips into Ibiza Old Town very easy. At the time of our visit, the fare was around 3 euro per adult and child, and children aged 3 and under travelled free. The journey takes around 40 minutes. One thing to note is that the buses are not particularly frequent, so it's worth checking the timetable carefully. If you miss a bus, you could be waiting over an hour for the next one. Overall, I would happily return to this hotel and genuinely have no complaints about our stay. I would encourage people to take some of the negative reviews with a pinch of salt. As we all know, people are often more likely to leave a review when they've had a bad experience than when they've had a good one. I felt it was important to share our positive experience, as we thoroughly enjoyed our stay here."