Servatur Riosol

"Just back from a week of all inclusive with 2 friends. We had the best time at this hotel. The views are out of this world, the food was fantastic, I’ve no idea how this hotel has had any bad reviews. The staff are all so friendly & helpful. It’s spotless clean, the rooms are due a refurb this year but I genuinely couldn’t fault it. The balconies are huge & would really suit self catering guests also. We cannot wait to go back & stay here, thank you to all the staff for their hard work!"

"We arrived at the hotel, 6pm… The first impression was the hotel reception looked large, clean and smelt nice; the staff were polite and checked us in quickly. We received the key card for room 3080 and had to go to the funicular to reach level 1; if you’re afraid of heights, this isn’t a good experience. The room was then located up 2 sets of steps which are tight with no hand rails and the rooms are entered to the front balcony with a small gate. When we got to the room my husband and I were both so disappointed; we’d upgraded to this hotel via jet2 and paid a lot of money for what we thought was horrible. The rooms are old and very dated with dirty looking furniture and wardrobes that are so close to the beds you can’t use them fully. Our room was a superior double but it had twin beds; pushed together; one slightly lower and smaller than the other- it was like sleeping on a kids bed!! - next to my husband. The doors on the kitchen units were falling off and the bathroom was grubby All inclusive is limited with only certain brand drinks and foods…. All ok, alittle basic and repetitive but ok. The pool and bathing areas are over crowded and again, dated; the steps to the roof terraces are an accident waiting to happen We had one free vip day to the “island of the stars” which is isolating, loud music and no people, everything again was dated and worn. The pool was also mucky.. We made the most of the week, we went to chill and chill we did. We don’t spend any time at the hotel in the evenings and paid fr evening meals out, we also got food in and ate breakfast in our balcony area,,, to save being in the Malay of the buffet and having to deal with the crazy lift. Location wise, it’s not Puerto Rico as jet 2 states and it’s as high as high can go; the airport transfer took almost 2 hours on the climb up the hill and the winding roads…"

"Went april last year, it was absolutely amazing! Great food, pool and facilities were lovely, also the beach was a nice walk and not too far from the hotel. overall an amazing stay 10/10"