Occidental Jandia Playa

"⭐️⭐️⭐️ Disappointing Experience for a Supposed 4-Star Resort We stayed all-inclusive with Jet2 in room 9120, which offered a lovely sea view. The room is quite a distance from the main building, but for us that was actually a bonus — we enjoy walking and staying active. However, during our stay, we experienced repeated frustrations that really took away from what should have been a relaxing holiday. The main issue was the room keys constantly failing. On several occasions, we had to walk all the way back to reception to get them replaced — and given the long distance, this became very inconvenient and frustrating, especially in the heat. What should have been a simple fix turned into a recurring problem that the hotel never seemed to properly resolve. For a four-star resort, I would have expected more reliable service and attention to detail. While the surroundings and views are lovely, the overall experience didn’t live up to the standard we were hoping for."

"The hotel was a little disappointing, considering it was rated 4 star. The food was what you would expect for all inclusive - nothing amazing but there were different options. The pool area was not very clean and lots of aspects of the hotel seem run down, dated or just that they could do with refreshing. For example, lots of chipped / missing floor tiles or broken sunbeds. The staff were mostly friendly and the animation team were great, throughout the day. They had different activities for both adults and children in or around the pool. Music would be playing from around 10am-2pm but other than that, it was quiet around the pool area. So it just depends what sort of vibe you are looking for, in a holiday. The rooms were cleaned daily and to a fair standard, but we felt we could have at least had new water put in the room daily - it was only replaced twice in our 7 night stay. The inside of the hotel was mainly clean, however the outside and pool areas did let it down, unfortunately. I would recommend this hotel as a lower budget, cheap and cheerful stay and would say this is more like 3 star. Overall the hotel is okay and we still enjoyed the holiday (we didn’t leave the hotel much, other than going to the beach - which was a short walk away). The main thing that let it down for us, was the cleanliness around the pool areas. However if this is not something that bothers you, then it would be a more enjoyable stay. "

"Very very good hotel ! Our first time but we are already booking to come back. Great location. Turquoise sea. Long beach walks. Best food we have ever had in all inclusive! The buffet was so good I asked to see the chef to say thank you. Steak, prawns, themes and about ten salads every night. Really lovely staff and always a lovely atmosphere. Big thank you !"