Garden and Sea Boutique Lodging by LIVVO

"A fantastic 2 weeks staying at the garden and seaview apartments.Amazing sea front room spotlessly clean friendly attentive staff who genuinley go the extra mile to make sure your stay is perfect .cannot fault a genuine team of people who really do care about your stay.Great perfect location"

"Be warned if you have booked through Love Holidays. Booked what we thought was a 2 bedroom duplex apartment with Love Holidays. When we arrived it was a 1 bedroom apartment with a pull down bed in the lounge, this was far from ideal with our adult daughter. Tried to speak to Reception but couldn’t make them understand. It seems a 2 bedroom apartment is one bedroom and 3 bedroom is 2 bedrooms. They definitely need to liaise with their supplier to advertise the apartments properly. There is not a lot of privacy on the terraces as the staff are in and out of the gardens all the time. One afternoon while eating lunch they randomly started butchering the palms trees. We were told that we had to go inside with no warning, the terrace was left in a real mess. The apartments themselves are clean and modern but we wouldn’t return."

"Very disappointed with our holiday here sadly. Firstly may I say Morro Jable is sensational. The most beautiful place. Garden & Sea Boutique overall are lovely clean apartments however they mislead you on what view you will get when you book the more expensive apartments closer to the sea. After a very difficult start to 2025 (my brother died unexpectedly) we decided, to book a holiday which would also coincide with my Birthday. We chose these apartments due to the "view" in the brochure (see first picture). However when we arrived (Saturday) the first thing we noticed was the view was very noticeably obstructed by a huge Palm Tree that was most definitely not in the pictures of the brochure. (see second picture). We went straight back to reception and spoke to a very nice lady, who said that we were not the first to complain about this" and that nothing could be done until Monday, but she did think we could be moved then. We did not unpack on the assumption that we would be moved on the Monday and actually get the view that we have signed up for. Sadly that was not the case. Monday came and we were fobbed off yet again by a different receptionist saying the manager ("Ana") was off today (even though she was also nowhere to be seen over the weekend either") and it would be dealt with tomorrow. On the Tuesday Ana was very unsympathetic to be honest and said that we could be moved to an alternative apartment but they would were not at the front with the view (that we had only come here for) but it was a duplex apartment. The apartment was lovely but it had a view of a road not the sea at all so we declined. Ana then said if we booked directly with them in the future because of the disappointment we could get 50% off a future booking but we would have to stay where we were for this holiday. We reluctantly agreed to this as it was now Tuesday and we had already wasted enough time trying to get moved and the stress it was causing was not helping. We didn't even both unpacking to be honest. The holiday was not ruined by any means (Like I said earlier Morro Jable is stunning), but it did leave a bitter taste in my mouth. It was also my Birthday on the Thursday and I wanted to try and enjoy the time we had left. We came back to this country and I sent various e mails asking for the 50% to be put in writing so that when I came to book I had proof of what had been said. Surprise surprise no answer whatsoever to any of them. So I whatsapped the reception and eventually got a response......saying that it was 15% that was agreed not 50%. Now I am a lot of things but deaf is not one of them and myself and my husband both heard 50% (which now believe was said just to get us out of reception and out of their hair). I have declined this offer after the amount of toing and froing I have had to do with this hotel in particular I wouldn't want to go back here after the rudeness I have encountered especially since my return to the UK but also I find the offer insulting. They obviously do not care the upset this and they have caused. If I hadnt signed up for the spectacular view that was offered in the brochure, I would have no complaints about the apartments, I really wouldnt . It was in a fantastic location and the apartments were immaculately clean, however please be aware that you wont get what you pay for if you choose the sea view apartments, and the staff wont care when you complain."