Magic Games

"Worst place I’ve ever been to in my life! Place is infested with flies and maggots, absolutely nothing to do in the area unless it’s to do with the magic hotels and they charge through the roof for amusement and amenities! Food was vileeee PLEASE save your money as I’m currently trying to get mine back! I’d give 0 stars if it was an option!"

"We went as large family , we'd read really disturbing bad reviews a week before we went , but was a good hotel not great but we had an maxing time First the positives , rooms were great games console in the rooms which were a good size ! Neg there was no sheets on the quilts but they had absolutely no stains so was ok and beds were comfy , we never asked for room cleaned but bin was left outside and replaced as was toilet rolls but the drinks weren't The bath was a swirl bath but no plug and asked numerous times but no one came Staff are hit and miss , some were lovely some were horrid ! But not nasty , and since they only put one person on the bar no wander if they weren't feeling the happiness !!! Food Food I'll be honest was great , and some in our party really struggled to eat , but there was always nice breads and cheese and chips , but meat dishes looked not the best , but was all cooked not under cooked as I've seen and snack bar at water park was good , The water park the kids loved and then had quieter pool at the gamer hotel and the computer games and style of rooms were great , plenty of room I didn't like the beach was Ricky and had a grumpy look and smelt fishy , All in all was a cheapest holiday and was worth the money the area around it is quite run down and we had building work at the hotel across the road and most wasn't open which was really disappointing but all in all we enjoyed it for a week but wouldn't go back"

"We stayed at Hotel Magic Games 4 as a group of 8 — 5 adults and 3 children under 11. Overall, we had a fun holiday and the children really enjoyed themselves. For the price we paid, I think it offered good value, but there are definitely a few things I would have liked to know before booking. The positives 👍 The hotel itself was clean and nicely decorated, and our rooms were modern and well presented. The bathrooms were a really good size and the cleaners were excellent — very efficient, friendly and always did a great job. The rooms do, however, lack storage space. There wasn’t much wardrobe or shelving space, which was particularly noticeable as a family of four. We had quite a lot of clothes and luggage and found it difficult to keep everything organised. The rooms have game consoles, which were a big hit with the children and a nice touch, particularly when they wanted some downtime from the sun. Our wardrobe door actually fell off as soon as we arrived! 😂 However, I called reception and they sorted it very quickly, so although it wasn’t a great start, the response from the hotel was good. Check-in and deposits Check-in was probably one of the biggest negatives. It took nearly an hour for our group of 8 to get checked in, despite there being no queue at all when we arrived. It just felt unnecessarily slow. Also, be aware that towels and cups require a deposit. Towels were €15 each and cups were €1 each. You do get the money back at the end of your stay, but it’s worth knowing about beforehand so you’re not caught out. Pools and water slides 💦 The pool at Hotel Magic Games 4 itself is quite small and, to be honest, not particularly impressive. The big positive is that staying at the Magic hotels gives you access to the pools at the other venues, which really adds to the value of the holiday. We spent most of our time at the pool directly across from the hotel. The children absolutely loved the splash pool and water slides. It is a little dated, but there was plenty to keep them entertained. I would also recommend spending a few days at the Sports Hotel. Its pool area felt much newer, there were more slides and the swim-up bar was a really nice addition. Having access to the different venues definitely helped make the holiday more varied. Kids’ Club 👧👦 Unfortunately, we didn’t use the kids’ club at all, which was a real shame because my children normally love them. The main reason was the opening time — 5pm to 7pm. For us, that’s exactly when we were getting the children showered and ready to go out for dinner. I think the kids’ club would be much more useful if it was offered at a time when children could have some downtime from the sun during the afternoon. Mini disco 🎶 The “mini disco” isn’t really a disco in the traditional sense. It’s essentially one member of staff in the hotel lobby with a speaker. My daughter went along one evening and had a dance, and it kept her entertained for a while, but I wouldn’t really describe it as a mini disco. Staff and language 🇪🇸 The hotel was predominantly filled with Spanish guests, which wasn’t an issue for us at all and I never felt that we were treated differently because we were British. However, it’s worth being aware that some members of staff don’t speak a lot of English, so communication can sometimes be difficult. I used ChatGPT to translate things quite a few times during the holiday! Most of the staff were very friendly and welcoming. A particular shout-out goes to the young girl with the long brown hair who worked behind the bar. I’m sorry I didn’t catch her name, but she was really friendly and genuinely tried hard to make us feel welcome. Unfortunately, we did have a very different experience with one of the older men working behind the hotel bar who described himself as a supervisor. We found him to be quite rude towards us on several occasions, and it was noticeable enough that even other members of the bar staff commented that he didn’t like British guests. Hopefully this was just our experience, but it’s something I felt was worth mentioning. Entertainment 🎤 The main entertainment venue is a little walk away from the hotel. The venue itself was fine, but the entertainment was predominantly/all in Spanish. We actually met another English family while we were there who had spoken to the entertainment team about this. They did then make more of an effort to include some English, which was appreciated. There is also an Irish bar, which is part of the Magic group, and we enjoyed going there. Specialist restaurants 🍣🍕 We tried some of the specialist restaurants, but personally I wouldn’t make a huge effort to book them. The sushi restaurant was okay, but we had a few issues with the food. We sent the grilled salmon back because it wasn’t cooked properly, and the cooked king prawns were overcooked and hadn’t been properly cleaned, so unfortunately those also had to go back. The pizza restaurant and grill were a little better, but again, nothing particularly amazing. Overall ⭐️ Would I stay here again? For the right price, yes. This isn’t a luxury Spanish resort, and I think it’s important to set your expectations accordingly. The best way I can describe the atmosphere is “Butlin’s in Spain.” 😂 It’s busy, family-focused, a little dated in places and not particularly sophisticated — but the children had a great time, there are plenty of pools and activities to choose from, the weather was fantastic and we had a genuinely enjoyable holiday. For the price we paid, I think it offered good value. The ability to use the facilities and pools across the other Magic hotels is a big bonus and gives you plenty of variety. If you’re looking for a luxury, peaceful or particularly British-focused resort, this probably isn’t the place for you. But if you’re looking for an affordable family holiday with lots for children to do, good weather and plenty of facilities, I’d definitely consider it. We went with 5 adults and 3 children, and ultimately the children were happy, we had fun and we came home feeling like we’d had a great holiday — and that’s what matters most. 😊"