Cleopatra Luxury Resort Makadi Bay

"Real luxury, helpful polite staff, nothing too much trouble, large very well appointed rooms with all facilities you would expect, very pretty resort, well maintained gardens, pools spotlessly clean, can't fault this hotel. As a single female, felt safe, comfortable and cared for. Don't hesitate to book, you won't be disappointed."

"Overall our vacation was fine. If you are looking for a relaxing trip to enjoy the sun, it is worth the spend. Positive: - resort is very clean - service personal is friendly and helpful - adult area is very calm and relaxing (by paying a premium you can get access even if you have booked the standard resort) - the renovated rooms are great - pools, you can always get a nice spot at one of the five pools (activity, children, relax, heated & adult area) Neutral: - food is ok, but the main restaurant is mostly very crowded and noisy - cannot really comment on the day entertainment or the sports activity (but if you enjoy Tennis, they have several courts) - Spa is ok, but it is very pricy, therefore you need to bargain heavily Negative: - do not book the standard room! a lot is worn out (beds, bathroom) - beach, staying at the beach is fine, you always get a sunbed, but there is only 1 entrance into the sea at the adult section via a long landing strip (quite a long walk) - no refill of soft drinks from the mini bar - evening entertainment is very limited"

"I stayed at this hotel for a few nights, and my experience was absolutely enjoyable. The hotel boasts an excellent location in a quiet area, with a sense of serenity and tranquillity. I thoroughly enjoyed being able to walk out of the hotel and reach Hurghada's popular attractions in minutes, then return to the hotel's peaceful and private atmosphere. This is not the first time I have stayed at this hotel, From the moment I arrived, the reception team was exceptional. Check-in was quick and friendly; the staff greeted me warmly and helped me with my luggage. I would like to especially thank Mr. Hossam, Mr. Anwar, and Mr. Mustafa, the hotel manager, who made the check-in process easy for us. The room itself was one of the highlights. It was spotless, stylish, and thoughtfully arranged soft lighting, comfortable seating, and little touches like high-quality toiletries and a well-stocked minibar. The bed was incredibly comfortable, and the linens felt luxurious. I also appreciated the clever layout that made the room feel spacious. The view from my window added to the experience morning lights start to the day. Housekeeping was reliable and discreet; my room was refreshed daily and everything felt fresh and well-cared-for. Small things mattered extra towels delivered quickly, slippers and bathrobes neatly arranged, and little welcome treats that made me smile. The food and drinks were excellent in every aspect. Breakfast included a wide selection of hot and cold dishes, as well as fresh fruit, pastries, and eggs cooked to order. Each dish was well presented and freshly prepared. The poolside snacks and coffee were delicious for a light meal. The desserts were delicious and varied, and I especially like the world-class chef, Mohammed, who presented new, delicious dishes every day. As for the other dishes, they were wonderful, such as the salads and their variety. I would like to thank Chef Essam for this wonderful selection. I would also like to thank Chef Tamer, Chef Ahmed Saeed, and chef Al-Saudi, Chef Eissa, as they provided us with everything we could have hoped for and more. The service in the main restaurant was great, the staff were very friendly, I would like to thank the restaurant manager Mr. Sherif as he organized my son's birthday party, and it was great. The hotel’s public areas are beautiful and comfortable the lobby is elegant without feeling pretentious, and the pool and lounge areas are perfect for relaxing. What truly stood out was the staff’s genuine hospitality. From reception to restaurant to housekeeping, everyone seemed happy to help and took pride in making guests feel at home. That personal touch turned a very good stay into a memorable one. In short: great location, warm and efficient reception, a beautifully appointed and comfortable room, and delicious food. I left feeling relaxed and well looked-after I’d happily return, and I recommend this hotel to anyone wanting a comfortable, high-quality stay with excellent service. This hotel offers all the luxury you could ever imagine. You'll never go hungry, as food and drink are available 24 hours a day. Finally, I would like to thank the hotel management for their attention to every detail of guest comfort. It is noticeable that the hotel is progressing year after year."