A By Adina Vienna Danube

"Without doubt the worse experience we've ever had with a hotel. Despite booking early check-in as an 'E-club member' perk and showing up at 12pm, our room wasn't ready until 1:30pm. Much worse was the bizarre behaviour from the general manager. She thought my wife and I had occupied two loungers and then also taken one of the hotel's deckchairs (in reality, we only had one lounger between us because it was so busy). She came over and immediately tried to confiscate the chair, and, when we explained the deckchair was ours because we only had the one lounger, she started saying 'but they are mine', and that she'd 'paid for them out of her own pocket'. At first we thought she was another guest who had had a nervous breakdown, so you can imagine how stunned we were to find that this was the general manager of the hotel! We always expect some Wiener grant, but this was a lack of social skills we've never encountered before. She apologised by the end but not before causing an unpleasant scene and distrubing what should have been a relaxing stay. Lovely pool and bar area, but if service means anything to you, you risk being disappointed if you book!"

"I cannot recommend the Adina Hotel Vienna due to poor structural design and bad value. The layout of our room was terrible. The bed was squeezed right next to a huge structural pole. It is a genuine hazard because you can easily smash your head against it in the dark. If you are traveling by car or taxi, avoid this place. The property is completely inconvenient for vehicles. There is no clear drop-off zone, and even local drivers got confused and did not know where to stop. Do not buy the breakfast. It is heavily overpriced and absolutely not worth the money."

"We had a wonderful stay. The room was exceptional—spotlessly clean, beautifully maintained, and incredibly comfortable. The staff were outstanding: consistently friendly, professional, and eager to help. The front office team deserves special mention for their warm welcome and efficiency. Both check‑in and check‑out were smooth and absolutely hassle‑free (if you arrive by car, we recommend reaching out to them). All services throughout our stay were excellent. Breakfast was fresh, delicious and offered a great variety of options. The location is great: the hotel terraces offers wonderful views, Danube Island and park is right in front of the hotel and frequent trains for the short ride to the city center are only a 3‑minute walk away. We definitely recommend this place and are looking forward to staying again."