"I want to start by saying that overall we had an amazing holiday from start to finish but of course there are the normal little niggles you get on every holiday small things to one person that are huge for others so I’m going to ignore those as I don’t want to be petty.
So on arrival the hotel seems really small as the entrance feels like it’s in a residential area but believe me once inside it’s beautiful. You will be keen to get to your rooms as soon as you arrive but take a minute to walk through reception and out onto the terrace and take a look at the view. It will hopefully set the tone for your holiday and you will have a great view of the hotels beach and to the right is I believe Ladies beach.
On arrival you will go to a beautifully air conditioned reception to check in and then the porters will escort you to your room with your luggage. I would definitely recommend booking a pool or sea view if possible as the alternative is a car park view. The balconies are very small either side.
Our rooms were clean and spacious with air conditioning, a fridge full of drinks and water, hairdryer, TV and tea, coffee, Kettle. The rooms were cleaned daily and fresh towels supplied. They also supply pool towels. I tipped my maid 10 euro day 2 which was the first interaction and it was worth every penny. I left her another 20 at the end of the holiday.
On that note tipping is really expected, from the drivers who do transfers, maids, the porters, if you go out taxi drivers or servers. Really anywhere you have had good service. Of course it’s absolutely a free country but they have a tiny 6 month window to earn for the whole year and treated right are the loveliest, kindest people you could wish to meet.
There is the main Restaurant and then Turkish, seafood, steak, Italian restaurants that I believe you can choose from. They all have spectacular views and the food was really really good in them all the nights I went. You can choose 2 for every week you stay but book early as they fill up quickly and only cater for maybe 10 tables. There are also 2 speciality coffee shops one on the Terrace off reception that does iced coffees and specialty milkshake and the other above the pool dining area open from 6-11pm that is a patisserie.
The waterpark is fantastic for children and teenagers and lots of life guards in attendance my only wish would be a pool for just swimming.
The main pool is lots of fun up to a point but it’s quite cramped and if you’ve not reserved a bed by 7 you probably won’t get one. I’m 60+ and really enjoyed the fact the had the Roman steps to get in and out however during the pool games it’s tricky to get in as they play that end and the pool volleyball has smacked many a sunbather straight in the face a few times.
During lunch the pool is wonderful it’s clean and warm and peaceful overlooking the beautiful ocean below at one end. If you are young or young at heart you will probably appreciate the pool entertainment a lot more but personally I found the music too loud, too inappropriate and I’m extremely liberal and just a bit much but again I do feel they are a bit stuck because there is only the one pool.
I think the actual site is beautiful the hotel beach is quite small but there’s a fair bit going on down there. They have a lift to get down which is perfect but it’s a pretty walk down the steps. There are water sports and a huge board walk with sunbeds and a beach bar.
They have various water sports too and again very clean but limited sun beds on the actual beach which is very small.
I should also mention Rocco and his animation team are lovely with lots of familiar faces from last year. All very polite and keen to ensure you enjoy your holiday.
I didn’t go on any trips so no feedback here but there are a few shops as you come out of the hotel to the left and a steep hill to walk down to Ladies beach where there are shops and bars. However my personal recommendation is to look out for Harry. He is the son of the owner of Casablanca restaurant. He comes to the hotel daily to introduce the restaurant and pick up service and he is honestly so polite and endearing we all wanted to take him home. We first met him last year. Such a lovely family business and if you book plan this to be your going into town shopping trip also. Harry will arrange for a driver to collect you from the hotel at a set time. Take you to the restaurant where I guarantee you will have a great time. The food is amazing, I think they’re no1 in the area for reviews. I had fillet steak twice and you could have cut it with a butter knife. I can also guarantee you won’t have room for dessert the portion sizes are huge.
The whole place is a vibe, they were so attentive. The kids loved it the guys were showing them magic tricks and the other customers every time we go are having such a brilliant time. You are also right in the heart of the shopping, well to be fair in a quiet little street off the main drag but 5 minutes away from the shopping. So we get picked up, have an amazing meal, go back to Casablanca restaurant and they take us and all our shopping home. There were 8 of us can you imagine the saving for us in taxi fares. Well worth it.
When you hit those shops you really will have to haggle, unless they just see me coming ! But I would suggest not paying any more than £25 for anything. Shoes, trainers, bags type stuff £25 max. They do ask more for leather but check thoroughly every
item of fake you buy as they are not great quality of course and it’s easy to get caught up in the hype and not check for marks or broken zips etc.
The facilities I think are great my 7 year old granddaughter was taken poorly with an ear infection and there is an on site doctor who was fantastic with her. She did actually need a trip to the hospital and my son said he was amazed at the high standard of care and how kind and professional everyone was.
Would I go to Infinity with Jet 2 again. Well I’ve already been twice and am planning to go with the rest of my kids and grandchildren again in September. I’m not really sure why they are not 4* the only thing I can think it’s about would be the pool. They do really need another somewhere."
