Water Side Resort & Spa

"**Frightening Experience and Poor Handling of a Safety Concern** My experience at Waterside Resort & Spa in Türkiye was deeply distressing. On 23 October 2026, two older men approached me during dinner and said a receptionist had told them I would be interested in going to a disco with them.I had never given permission for my information to be shared. After I refused, they said they would wait for me and later followed me towards my room. I felt unsafe, had a panic attack and had to contact my aunt for help. When we reported the incident, the receptionist allegedly laughed and then claimed he could not speak English, despite having previously spoken with us in English. We were not given meaningful reassurance or immediate support. We were told to wait until the following day to speak to management, and no alternative accommodation was provided. I was too frightened to sleep in my own room and had to stay with my aunt. The hotel’s response left me feeling that my safety was not taken seriously, and I was not made aware of any proper investigations. This was not simply poor customer service. It involved serious concerns about guest safety, privacy and staff conduct\. I would not recommend this hotel, particularly to young women travelling on holiday."

"Hello, magnificent hotel, nothing to say overall, I recommend it, I recommend the spa, a very helpful and professional team, very attentive, and the price is reasonable."

"Friendly and sociable staff, lots of food, ice cream, bars, a beach bar, and you can eat lunch without leaving the beach."