Twenty Hotel

"Positives first..great location. Great power shower. Fabulous views from roof terrace. Lift not working, and no assistance forthcoming with luggage. Very shabby shoddy . This hotel needs a total refurbishment. Our room had a fire exit door totally blocked by the double bed. Window locks broken.Bedding had holes and tears. One small wardrobe. No draws,shelves or hooks. Dirty mugs on kettle tray...and not once replaced. Threadbare towels. Jet 2 should drop this hotel. We did not spend a lot on this hotel and so our expectations were low. Been travelling all over Turkey for 30 years....have stayed in zero star guest houses that were spotless. Overall feeling was of a grubby hostel. We did not complain as we felt we had not done a thorough enough check before we booked. We just decided to draw a line under everything and make the best of it."

"The worst so called hotel I've ever been to! Where do I start? On arrival we discovered that the lift that was advertised doesn't work so we trawled the two fights of marble stairs with our cases to the reception to be greeted with the gentleman who didn't know we were due to arrive, maybe because our driver didn't know where the hotel was, back street and sign not working? When we were taken to our room the light switches don't work properly and the curtains and blinds don't fit the windows. Not too worry let's get the air con on, that's also broken so can't change temperature, it's either freeIng cold or boiling hot. Let's try and get some sleep, but........ The mattress cover on double bed is a single, not too worry I'll ask for a double but there aren't any apparently Mattress also has a hole! Here's a list of what turned out to be a comedy: Room shower broken so water flooding the floor Kitchen not working so no breakfast Laundry not working TV not working Can't plug bathroom sink because it will flood the barbershop downstairs No fridge in room as in picture, apparently it's an old picture 🥴 One of the room windows is broken Iron lead broken Ironing board holes Rooftop terrace, well that's a while other story, it really was comedic with the old and broken furniture. The call to prayer will wake you up in the middle of the night, as there are 3 in the vicinity of the hotel. The markets are very busy and plentiful The views are nice though. Terrible hotel but it turned out to be a bag of laughs between friends when we got home"

"We travel a fair amount and really don’t complain, however on this occasion we had no choice. We arrived early hours of the morning and were told room 114. If anyone else ever gets given 114 blatantly refuse! There is an outside air conditioning unit attached to the room which makes the whole thing vibrate and of course produces an ongoing droning noise which measured 60 decibels!!! So really little to no sleep that night! The bed was uncomfortable so too were pillows, sheet had hairs before we even got in them. The hotel are aware of room 114 issues and should never put any customers in there. This is most definitely not a boutique hotel! If you are on a really tight budget and want to be in the old town and are happy with noise, quality and cleanliness issues then book, but if you can spend a little more there are so many lovely hotels in great locations. We tolerated 2 nights here even after a room change and went to white garden hotel which was like paradise."