Grand Hotel Prague Towers

"TripAdvisor Review ★★★★★ We had a truly wonderful stay at the Grand Hotel Prague Towers. However, I would especially like to highlight one member of staff who made a particularly positive impression on us: Oleksandra Sandrachuk. Oleksandra went above and beyond to help us with our request and supported us incredibly well with a last-minute change to our booking. Throughout the entire process, she was exceptionally friendly, professional, understanding, and solution-oriented. You can immediately tell when someone is not simply doing their job, but genuinely cares about helping a guest. That is exactly the impression Oleksandra gave us. I would therefore like to explicitly say that an employee like Oleksandra deserves great praise and recognition from the management. Such exceptional dedication cannot be taken for granted and makes a real difference to the guest experience. Thank you very much, Oleksandra, for your outstanding support and excellent service! We truly appreciate everything you did for us. The hotel can consider itself very fortunate to have such a dedicated member of staff. We would be very happy to return and can wholeheartedly recommend the hotel, especially because of the excellent service."

"A great hotel, amazing staff and very clean. Located outside Prague central but not an issue as very close to metro and trams. Restaurant very busy during peak hours but always a plentiful supply of food. The only issues we experienced were getting a lift during peak times - we waited 20 mins one morning - and getting a constant temperature for your over the bath shower which seemed to veer from very hot to very cold. Plentiful supply of hot water though."

"Our stay at the Grand Hotel Prague Towers was very beautiful! The rooms were absolutely clean and tidy. The breakfast left nothing to be desired and offered a great variety. We would especially like to emphasize how child-friendly everyone was—as a family, we felt completely welcome. We would love to come back again!"