GF Noelia

"Hotel rooms are very basic and in immediate need of modernising, was clean enough and towels, sheets changed regular, nice to have a fridge. TV , but not much English speaking channels. Restaurant was clean and tidy, Food ok for few days but not for ten. Waiters ok but a bit slow serving drinks. Kevin was nice and helpful once he understood . The Bar. Very poor service, made to wait ages and Spanish got served first, You have to pay by contact card, Barman made a mistake through rushing and 890 euros was taken out of my Bank account instead of 8.90eu. Luckily i noticed it and Juan was on reception to sort things out. But not till i got home, Thanks' Juan. Entertainment every night was a bonus. Pool was cold but very good and clean n tidy. Location? depends how old you are, not really suitable for walkabouts if you struggle, bus station very close by. Overall although in general our stay was ok, And most of Staff were nice, we wouldn't return. Don't think its a holiday Hotel, more for a few days. Certainly with no children."

"I took my Mum on a holiday here (my fiancee took her Mum to Dubrovnik earlier in the year, so I thought - why not!) and we had the best time! Most of all I want to call out the very friendly staff and especially Anabel, who was super helpful to us throughout the holiday. She gave us lots of great advice and travel information and was extremely patient with us. She even helped me to find a football top that I had forgot to pack, right before we went out that evening to watch the match (phoning around two or three times). Whatever they are paying you Anabel, it isn't enough! :) As for the hotel itself, the pool bar up on the 7th floor offers stunning views and is a great place to soak up the sun. The rooms were standard and not much to write home about, but the staff keep them very clean and they have all the basics you would need (especially if, like us, you're always out and just need a quiet, comfortable place to sleep at night). I couldn't speak to the restaurant, because we didn't take the all inclusive package, but there were plenty of nice and very affordable places to eat and drink in the old town. Entertainment in the hotel unfortunately wasn't great for me, but it all depends on your taste - I'd say a lot of the shows would appeal to older couples on holidays. That said, the old town is where you want to be anyway...there's a great and very lively Irish bar, plus lots of restaurants only 15 mins walk away there. As for other cool places to go, there is the Agathe Christie steps if you like a hike (it's all uphill, sepriously!) and Loro Parque is a very cool, conservation-first zoo where they have everything from Parrots to Gorillas to Killer Whales (leave 5-6 hours at least though if you want to see everything!)"

"I had read some of the reviews and was a little worried before getting in to hotel. I needn't have worried. Hotel was clean, staff were friendly. Nightly entertainment and in a lovely area. Couple of restaurants on the same road and a 10 minute walk into the town. Didn't eat at the hotel so can't comment on food. Rooftop pool was lovely and always plenty of sunbeds. It is one of the most relaxing holidays I have been on. Supermarket just a few minutes walk, with a great range. Would recommend staying here and have already looked to go back next year. Not in a noisy area and hotel was quiet too, so no disturbed sleep. Rooms are a great size with plenty of storage."