Spring Hotel Bitacora All Inclusive

"I really like the staff there nice and the hotel is really friendly and fun ! Lucy, Andrea, Lucia, Dogman, Will and Rachel are the best animation team"

"Overall, our stay had some genuinely great moments, but a few areas could do with improvement. The pool restaurant is great, the food is excellent and the screen-based ordering system works brilliantly. Loved the omelettes at breakfast unfortunately, the rest of the breakfast spread tends to be cold, which lets the side down. The bar staff work hard and clearly give it their best, but drink queues grow significantly as the day progresses, so be prepared for a wait during busier periods. Sunbeds are in very high demand. The gates open at 8am and guests rush to claim their spots, arriving by 7:50am is advisable if you want to secure one. The hotel would do well to consider opening the adults-only pool area to families during school holidays, which would ease the pressure on the main pool considerably. Evening dining for families could be improved. The children's menu is quite limited, and adding pizza as an evening option would make a real difference. It's also worth noting that when you're shown to your table for dinner, no drinks are offered everything is self-service. Most hotels bring your first drink to the table, and adopting this practice here would also help reduce queue-jumping through the restaurant exit."

"I will start with the positives Staff excellent and work mega hard all day Rooms very big and spacious /very little storage though Food lots of choice Everywhere is spotless Great location Negatives So so noisy , pool music blasting corridors really noisy till late rooms no sound proofing kids screaming and running up and down corridors at all hours Not enough staff anywhere Breakfast is a constant hunt and wait for bowls spoons glasses milk etc never enough and staff are hard to find All inclusive means queueing at machines to order snacks or drinks then more waiting until your order is ready , not a huge selection at snack bar either and again not enough staff Only 1 bar open during the day then that’s closed and one inside opens Entertainment is a half hour mini disco then a band Not nearly enough for kids considering it’s all inclusive Amusement arcade …. half the Machines take your money but don’t actually work Tv is just basic news channels not even a kids channel And possibly the worst thing Is there isn’t enough sunbeds so people are queuing from early on like 7.30 until pool is open to get a bed .. then it’s a dash to get a bed .. who wants to do that every day .. ridiculous wouldnt recommend this hotel as I don’t think it offers good value for money There must be some other places that are better in the area"