Parque La Paz

"Central, nice rooms. Good cleaning of the rooms. Not very clean by the pool area. Very good breakfast. But awful music/noise every single evening, which made it impossible for children (and adults) to sleep. It put a big damper on the experience."

"Location was good. It is centrally located on the playa los americas area. Atmosphere is contemporary. There were other customers not happy that the entertainment was inconsistent. My relatives have been coming for >15 years and we had never experienced being forced to endure dance music all day and at night it was full blast entertainment until just after 11pm, every night. We could barely talk and forget sleeping early. They wouldn’t move them despite asking multiple times and only sometimes did they turn down the music. It was as if they were trying to make the entire poolside of the hotel have a stage-side experience. It was way too loud and I have tinnitus which left my ears ringing for a couple of hours into the night. Rooms were sparse. There was a burn mark on my couch. Even more strange for a non-smoking property. Which we occasionally smelled pot and cigarette smoke. Bed base was dirty- see pictures. Linens were dirty- see pictures and sheets had rips and stains- see pictures. Can’t comment on the food as I didn’t eat on the property."

"We have been coming here for years & loved the place. Now its terrible, head banging loud music around the pool all day. Terrible acts again so loud you cant have a conversation whilst sat on your balcony. The level of cleaning is on par with 1 *. There are 3 of us and only 2 towels left for us. The Bathroom floor was mopped but was filthy when dried. Its sad to see & for us the end of an era. We will not come again"