Gran Melia Palacio de Isora

"Just returned home from the most amazing week at this fabulous hotel. We travelled as a family of 4 with a 4 year old and 6month old and decided to go bed and breakfast. Honestly b&b was more than enough. The staff we met were all lovely and very friendly, especially with the kids. The breakfast is amazing with so much choice, we filled ourselves up and then made up some sandwiches to take away with us along with some cakes and fruit for lunch each day. For dinner we opted to eat in the hotel 3 nights and then took a short (5/10 mins walk) into Alcala for the other 3 nights. In the hotel we ate at Oasis, L'olio and Nami all of which were lovely and very easy to book through the guest services in reception. Nami (Asian) definitely stole the show though. In Alcala we ate at B on the Rocks, Sauco and Muelle Viejo all of which were absolutely amazing! There is also a wee shop in the main square that sells really lovely handmade ice lollies (most of which are vegan- helpful when travelling dairy free) which were a huge hit with all of us. We also had lunch at Agave on the last day and it was really lovely as well. All and all, food, drinks (both soft and alcoholic) and activities for the whole week for 4 of us only cost us around £850 ontop of b&b package so definitely more affordable than the steep all inclusive prices. The hotel itself is stunning and the rooms very spacious and clean although the excessive room cleaning services were really frustrating with no option to request them not to come in. Not complaining about the room being cleaned but could have done with them not making the bed extremely tightly every single day, was a right pain trying to pull the sheets off to get into bed each night with 2 very tired children. There's plenty to do both in and out of the hotel. Alcala is just a short walk away with several wee shops, a sports bar, lots of nice wee restaurants and there is also a lovely beach and several play parks just outside the hotel as well. Inside the hotel, the pools were amazing and loungers easy to come by for the most part. The kids pirate pool did become a bit more popular towards the end of our stay so you either had to be there at 10am when it opened or wait for the all inclusive lot to head off for lunch to get a bed at this point but it wasn't the end of the world, there were also several benches to put things on whilst you waited. Loads round the family pool though, recommend going towards the back and sitting on the large bali style beds if you have babies, plenty shade and a good place for them to sleep whilst the older kids are playing. For some reason they were always free and I don't know if that's because people assumed they were chargeable but we sat on them almost every day and noone said a thing. The evening entertainment was really good, we missed the kids mini disco every night as it was at a really inconvenient time (same time all the restaurants opened) however we didn't really need it as the kids thoroughly enjoyed dancing away at the main entertainment and playing in the funfair each night. We also took a trip to Loro Parqe one day which I highly recommend. Easily booked directly through the Loro parqe website and the coach comes to pick up from the front door of the hotel and drops back off at the end of the day. My only complaint is that that several items of clothing went missing from our room one morning. When speaking to the hotel staff about this they were very apologetic and have been really good at keeping in touch with me to assure me they are still looking for them however we are convinced that these items were taken rather than "accidentally lifted with the laundry" like they are saying as the missing Items were ontop of my suitcase and on the sofa and nowhere near where any of the laundry should have been. This was really disappointing as some of these items were brand new and hadn't even been worn yet. This didn't affect the rest of the stay though, I just made sure to close and lock my suitcase for the rest of the stay just incase. Overall, we had a fantastic time and thoroughly enjoyed our stay. We would definitely return here in the future - I just won't be unpacking my case next time and I'll be asking for an option to refuse room cleaning haha."

"Fantastic hotel, we have already been a couple of times and we will repeat. Rooms, cleanliness, restaurants, pool...everything great. Without a doubt an ideal hotel for couples or adults only. 100% recommended"

"Second time at this hotel. Generally good. All inclusive .Only disappointment was access to restaurants. We had to eat at the Italian twice and 3 times at the buffet. We were prepared to pay for Red Level but all booked up. Teppanyki table very good."