"We came here for a week as me, my partner, toddler, and my parents.
Overall Summary: 6.5/10. Generally good with 1 or 2 issues bringing it down. We had a great time overall, the room was good, the pool was fine, the food was fine, the gym was a huge disappointment, the staff were nice, the drinks were ok, the atmosphere was busy.
Detailed review.
Location: 8/10. On a hill but easy taxi or hire car from main Costa adaje beaches and restaurants 5-10 mins drive. If you don’t want to drive or pay for a taxi then this is not for you unless you want to stay in the resort the whole time. Quieter than in the main resort areas in general.
Room 8/10. very spacious and plenty of room for everyone. Clean, good facilities and amenities. Slightly aged and dated in places but didn’t really notice.
Atmosphere: 6/10. Unfortunately the Room next door was filled with noisy neighbours. They spent some of the nights partying until 4-6am. Lots of banging and shouting. May just have been bad luck but we had a few poor night sleep. By the main pool area it was busy and there is plenty of children, and some roughs swearing and smoking in non smoking areas but infrequently and we enjoyed sunbathing and swimming and didn’t feel overly crowded.
Food and drink: 7/10. The main restaurant had very good portion sizes and the food was pretty tasty. It felt more the Canarian idea of what British people might like - large meals, salty, lots of chips. Drinks were nice enough but minimal alcohol / taste to the cocktails. Value was ok.
Pool: 8/10. Size and temperature of pool was good. It was warmish and worked very well to cool yourself after being in the sun. It wasn’t large and did feel crowded at times. The adult pool was closed for the entire stay unfortunately. Bizarrely you can’t use the pool until 9am and it closes at 6pm! No early morning lengths or much to entertain kids when they wake up at 6am.
Gym: 1/10. This was very disappointing. It seemed like they’ve spent quite a bit of money on it, looks clean and newish. Medium sized space, open and bright. 2 treadmills, a spin bike, a rower, smith machine, 1 free barbell. Dumbbells up to 25kg. Some light weight kettlebells. But that’s it. All of this was gold quality equipment but Could have more.
They have a weird keycard entry system in that to use the gym you have to go all the way to reception, tell them how long you intend to use the gym, get the gym key card, then bring it back to reception afterwards within time or you can be fined.
More annoyingly The gym itself is underground in a very poorly ventilated room, there are no fans, there is no air conditioning. I was cooler sun bathing in the midday sun than when I was standing in the gym. If you plan on doing any cardio forget about it unless you want to pass out or are used to running in a sauna. Weight sessions will leave you drenched. It’s essentially unusable. We spoke to reception about this and the response was ‘well you should save the exercise until after the holiday’! Given every room has air conditioning it’s very weird the gym does not.
Resort itself: 7/10. It’s on a hill so there’s a LOT of steps. There are lifts but they’re tiny and you often need to use 2-4 different lifts to get to the top floors. It is doable with a push chair but hardly easy. Everything was clean. Quite big and things are spread out. Mini market is very useful and there is a supermarket nearby which is within walking distance. Playground for kids.
Staff: 9/10. All very nice, jovial, keen to help. Marked down only due to bizarre comment from reception about the gym issue above.
They had various quizzes, games, activities which was great.
The above critiques certainly did not ruin the holiday. overall we had a great time and would come back again. It is a good 3 star resort and aside from the gym and noise issues we experienced it was everything you would expect done well. I felt it was important to detail the negatives we did face."
