Hotel Best Jacaranda

"How is this a 4 star hotel ??? I am so disappointed with the hotel Tired and dated decor Rubbish drinks in paper cups Freezing cold pool Old loungers and broken parasols Terrible food Dirty lifts and public areas I would rate this 2 star at best"

"Large property with good organization. The international cuisine is not bad. Spacious and comfortable rooms. The best thing in my opinion is the location: close to the best beaches and not far from the nightlife (Las Americas)."

"We’ve stayed at the Best Jacaranda Hotel twice before and had a good experience, but unfortunately, this visit wasn’t quite up to the same standard. Rooms: The rooms are spacious, the beds are comfortable, and housekeeping does a good job of cleaning daily. However, the rooms are looking rather dated. The biggest issue for us was the bathroom drainage smell. Whenever rooms nearby flushed their toilets, a horrible smell seemed to come through into our room, which was really unpleasant. The Wi-Fi was also terrible and definitely needs improving. Pool Area: There are plenty of pools on the bottom floor and floor 5, and there are lots of sunbeds, so there is no need to get up early to reserve one! Food: This was probably the biggest disappointment compared with our previous visits. The food used to be perfectly fine, but the choice and overall quality seemed to have dropped this time. Breakfast was great. Lunch at the snack bar had the same options every day - pizzas, chips, burger, hot dogs and ice cream. The food was nice, but after 10 days we were getting rather tired of the same choices. The main buffet restaurant had themed nights, which didn’t always live up to expectations. Italian, Oriental and Tex-Mex was great, but Etnica was the biggest disappointment. We also were served raw chicken skewers one night, which was a major concern!! As part of All Inclusive package we were able to eat in the Brasserie twice during our stay. You have to book in advance. The food in the Brasserie was much better. Overall, the food offering could do with a serious improvement, especially for guests staying for longer periods. Entertainment and Bars: The evening entertainment was much like what you find at many other hotels and appeals to families more than couples. One positive was the self-service drinks, which was great for avoiding queues. However, the air conditioning was switched off in the public areas during the evenings. The Piano Bar was very hot and uncomfortable. This was so irritating when you’re trying to relax with a drink. Therefore, we spent most of our evenings outside of the hotel. Location: The location is excellent. You’re only around five minutes from Fañabé, with plenty of bars and restaurants nearby in Costa Adeje. Playa de las Américas is also easily accessible by a short bus ride, so there’s plenty to do outside the hotel. Would We Return? Yes, we would consider returning, but only on a self-catering basis. The pool, spacious rooms and excellent location are definite positives, and there are so many good restaurants nearby that we’d prefer to eat out rather than rely on the hotel’s all-inclusive food offering. Overall, we enjoyed parts of our stay, but having visited twice before, we were disappointed that the food and some of the facilities didn’t meet our previous expectations. With improvements to the food quality, bathroom drainage and air conditioning in the bars, the hotel could be much better."