Ilunion Menorca

"Really enjoyed our stay at this hotel. The staff were really friendly and helpful the entire time, especially Fatima who checked us in and out. Our room was a good size, comfy beds, excellent air con, fridge and utensils. No kettle but there was a microwave so we used that for tea! Good size balcony with a pull out 4 x washing line which was fab for hanging wet clothes and towels. We stayed half board so had breakfast and dinner. Breakfast was excellent, so much choice, breads, cheeses, meats, cereal, fruit, yoghurts, bacon, eggs, toast, pastries and very helpfully, non dairy milk! 2 coffee machines and plenty of tea and juice too. Dinner was great if you are a meat eater but not so much for me as a vegetarian. There was always pasta and a weak tomato sauce on offer but the chefs put meat or seafood in everything which was really disappointing. Meat eaters can eat a vegetable based dinner too so I don't know why there was such a lack of imagination there. Having said that however, once I had asked the kitchen staff what was vegetarian (it was sometimes hard to tell by sight) I then received some special treatment as the chef would come and show me things or offer to make me a separate vegetarian meal of my own. One night the vegetable soup had a lump of meat as a garnish on top, but the chef brought me one without the meat as soon as he saw me. More vegetarian options and food labelling at dinner would make the experience so much better. The hotel is up a hill but it was no problem for us and certainly wouldn't put me off going unless I have mobility issues or a lot to carry. We walked to the beach everyday - happily the hotel provide a free parasol for the beach and towels for the pool which many guests use for the beach too. They can be collected from the lifeguard at the hotels pool and returned there a few days later to be cleaned. A really great service especially when you are travelling light. The pool is really lovely, some more parasols next to the sunbeds would be good as people were sharing the shade of them with others. It never really got busy so plenty of room and it was quiet too. The whole hotel was very clean, the food areas were spotless and continuously maintained and food replenished. Every morning we saw the pool area being cleaned. Our room was cleaned daily by really friendly housekeeping staff, towels are only changed if you put them in the bath, bedding only changed if requested. The hotel was lovely and quiet overall. Yes you can hear other balcony chairs being scraped but they are quite heavy to move so everyone was in the same boat and it was by no means a problem. We weren't affected by any noise but always travel with earplugs anyway. All in all, a fab stay and we would definitely holiday here again."

"A beautiful quiet hotel/apartments. The staff are friendly and we had bed and breakfast. The breakfast was very good. You have 4 traditional English breakfast choices (bacon, sausage, beans & scrambled eggs), and a multitude of Spanish fresh fruits, yogurts, cheese, cold meats, breads and sweet pastries galore. Food is constantly restocked and area/tables cleaned regularly during service to accommodate new arrivals for breakfast. We found breakfast would see us through to our evening meal. Drinks available around the pool area are a reasonable price, that little bit more than local bars but not too expensive. Room was good size and clean and in good condition. Not the Ritz, but not Ritz prices. Good internet and good air con. It is at the top of the bank, but if you've been to Cala Galdana before, you know there are steps. A great base for the holiday and would recommend."

"Hotel costoso con un servizio scadente, asciugamani sostituiti a fatica, dimenticando spesso il numero degli occupanti. Appartamenti con pavimento rialzato con i vuoti sotto il terreno, piastrelle rotte, armadi rotti … un vero schifo pagato a prezzo di un 4 stelle! Lo sconsiglio vivamente una fregatura da Booking! Expensive hotel with poor service, towels replaced with difficulty, and the number of occupants was often forgotten. Apartments with raised floors with cavities below the ground, broken tiles, broken wardrobes... a real disgrace for a 4-star hotel! I strongly advise against it; it's a rip-off by Booking.com!"