Jutlandia Family Resort

"We chose this hotel as we were travelling with our 2 year old grandson and the reviews said it was good for kids. He definitely enjoyed it all, especially the mini disco. We did self catering so cannot comment on the food but plenty of nice places to eat close by. Also shops and supermarkets within 5 minutes walk. We didn’t cook in the apartment but basic equipment in the kitchen area if we had wanted to. Good pool area with different pools for different ages. Always seemed to be something going on for the children. Although I never did find out what time or where the yoga was! Lovely beach close by. Hotel was reasonably clean although the room cleaning was a bit hit and miss. Water temperature in the shower went from boiling hot to freezing and back again every few minutes. Not ideal. Entertainment in the evening was pretty mediocre but as expected. The kids loved it. Definitely a good hotel if travelling with young children but not one I would go to otherwise."

"This is a lovely family hotel, smaller hotel, nice and clean, lovely pool area which opens at 10, perfect time to stop people putting towels out early! apartments have everything you would need! We stayed all-inclusive, our meals were at the sister hotel Plazamar Serenity which is just over the road, and I could not fault the food, fresh, plenty of choice and the staff were friendly and helpful. The snack bar at Jutlandia was delicious! Fab selection of drinks and the house wines were delicious! Great location, nice and quiet but less than a 5 minute walk to the beach. I’d happily stay here again."

"We enjoyed our stay overall - the hotel itself is lovely, and the food and drinks were of a good standard. The facilities were clean and family-friendly, and we had a pleasant time of the most part. However a few issues did spoil our experience. Our baby had a white personalised towel which was mistakenly taken by the cleaners, who assumed it belonged to the hotels. We had to chase this up to get it returned. The baby’s pool float also went missing, which meant we had to spend the last day without one. Additionally, we had to request towels and toilet paper, which was an inconvenience. Another big frustration was the deposit system for cups. You pay a deposit, return the cups, and are given tokens - but when we went to hand the tokens in at reception, we were told we couldn’t have our money back without a receipt. But no one wants to mention this part when you’re buying the tokens, and overall it’s a really poor system. If you lose your receipt (but still have the tokens), you lose your money. I can only imagine how much money they make from families this way. Because being realistic when you have young children, receipts for a token are the bottom of your priority list, yet they pride themselves on being a family-friendly hotel. I first visited this hotel back in 2012 through to 2019 and had a wonderful experience then with none of these strange rules in place, hence why we made the decision to bring our baby for his first holiday. It’s a shame, because we genuinely enjoyed the stay otherwise - it would have been 5 stars if not for these issues. Unfortunately, I probably wouldn’t return again"