Sol Katmandu Park & Resort

"Travelled to Sol Katmandu, Magaluf with a Child I travelled to Magaluf with my 9‑year‑old son. We’ve travelled extensively together since he was a baby — across Europe and beyond — from hostels and backpacking trips to 5‑star resorts. I knew Magaluf was a risk due to its reputation, but I chose this hotel because it looked great on paper and had good reviews. Unfortunately, while the hotel itself has many positives, the overall experience was severely affected by the behaviour of other guests. The Good Hotel & Rooms * The hotel itself is modern, clean, and well maintained. * Staff were lovely, friendly, and clearly doing their best in very difficult circumstances. * Rooms were basic but clean. No drawers, but some shelving. * Beds were very comfortable with clean bedding daily. Food * Excellent selection of fresh salads, pickles, cheeses, fruit, and local dishes. * Lovely sangria and freshly made olive bread every day — we ate this daily. * Breakfast was very good. * Desserts were consistently lovely. * If you’re looking for healthy, good‑quality food, there was plenty on offer. Pools * Pools were clean and well maintained. * Lifeguards were present and tried hard to manage unruly children (though they were often ignored). * From a facilities perspective, the pool area itself is good. Location & Activities * Beach is about 5 minutes away, though this particular beach has no sunbeds and did not feel family‑friendly when we visited (two men, clearly high, passed out on the beach at 10am fully clothed, wasn't ideal...) * A **much nicer beach** is about 15 minutes away with better vibes, sunbeds, and beach service (approx. €22 per day including umbrella). * **Western Water Park** was amazing — a highlight of the holiday. * Taxi around €10. * Entry approx. £80 for the two of us. * Food expensive, but honestly the best chips we had all holiday! The Bad (and Why It Matters for Parents) **Guest Behaviour** This is where the holiday completely fell apart. * Constant drunken behaviour from certain groups of parents throughout the day. * Children left unsupervised, all day and night (I put a lot of suncream on other kids and fed them daily, no sign of parents, some as young as 4/5 around the pool alone...screaming, shouting, and running through corridors at all hours. * Noise in corridors included swearing, shouting, and drunken arguments, sometimes continuing until **4–5am. * Water fights inside the hotel floors, up and down the stairs. * Security had to be called several times — behaviour was completely unacceptable. * The smell of weed around the pool area all day. * Balcony was unusable due to constant cigarette smoke and noise — we never sat out there. This wasn’t one bad group — it was continuous, with different groups throughout our stay. Entertainment * Sorry, but it was very poor. * We watched one evening based on reviews claiming it was good — it wasn’t. * We didn’t attend again. Restaurant Atmosphere * Extremely loud and stressful, again kids unsupervised running around everywhere. Adults smoking outside - by people sitting and eating and feeding babies?! Some lads kicking a football against the glass doors one night. * Stampede at meal times for pizza and nuggets. * We avoided these areas, but the overall noise levels made eating uncomfortable. * We ended up eating out often just to escape the environment, despite the food being generally good. Practical Issues * No water machines on bedroom floors, only in both bars and the restaurant. * To get water at night, you had to go down to the bar area — not something we felt comfortable doing due to the atmosphere. Weather Impact * We had two days of rain and cold, which meant being stuck inside the hotel — unfortunately alongside heavily intoxicated parents and frequent arguments. * This made those days particularly uncomfortable as a parent. Final Thoughts This is a great hotel on paper: * Good food * Clean facilities * Comfortable rooms * Lovely, friendly staff * Plenty for kids to do - great activities and well maintained But it is completely undermined by a lack of control over guest behaviour. I have never experienced anything like this, despite travelling widely with my child in all types of accommodation. The hotel urgently needs: * Stricter rules * Proper enforcement - security guards present and visible * Limits on serving alcohol to already intoxicated guests * More visible and empowered security presence The noise was relentless — day and night — and by the end we were genuinely relieved to get home to peace and quiet. No way would this behaviour ever be tolerated in UK pubs, it shouldn't be tolerated abroad. At one point, a mother kicked off at her young daughter in such an awful way, screaming and shouting in her face, the entire bar went quiet, it made another guest (adult, mother) cry and the whole family had to leave. It was terrible. Drunk and disorderly and just awful. Who This Hotel *Is* and *Is Not* For ✅ Might suit: * Adults or groups expecting a party atmosphere * People unfazed by constant noise, swearing, shouting, drama, fights kicking off, unsupervised kids day and night ❌ Not suitable for: * Families wanting rest * Parents travelling alone with children * Anyone expecting a relaxed or respectful, safe environment It’s a real shame, because with better control, this could genuinely be a fantastic family‑friendly hotel. We will not return based on the above."

"Don't go here. They allow people to vape in the main bar even with hundreds of kids in there. I reported it 3 times in the space of an hour n no one tells them to stop. They say there kid friendly but what a disgrace when my kids can't sit in the main entertainment cuz no one cares about kids with asthma. Stay away if u have kids I even showed the reception videos of them doing it. She was told and instantly doing it again"

"Great place for children (and adults) The staff in the kids club are incredible! I never thought I’d leave my child to a kids club on holiday but the protocol is great, signing in/out, vests with alarm tags so staff are alerted if a child goes near the exit. Samuel, Diageo and Lucia you were amazing! You made our son’s holiday one he’ll never forget! The location is brilliant, a short flat walk to the beach. Plenty of bars and restaurants along the front and surrounding the hotel. The hotels evening entertainment was very good. The all inclusive was one of the best we’ve had for a 4 star. As a vegetarian I was pleasantly surprised to see a dish most nights to accompany the tasty salad bar. From vegetarian lasagne (spinach lasagne), vegan chilli (which wasn’t too spicy, just very tasty). San Miguel is the beer on tap for all inclusive. The included spirits and cocktails were very tasty with a great choice from tequila sunrise to blue lagoon. Or for €15 per adult per day you can upgrade to premium branded drinks such as Havana, jack daniels, Malibu, desperados etc. the only two things I would change if I could would be the room size and the view from the pool. The rooms were snug. However it was nice to have a proper bed for our son rather than a sofa bed. You can upgrade to a different room but it was expensive and for the short time your in the room it wasn’t worth it for us. (Handy tip, suitcases slot under the beds!) there’s a fridge in your room and a safe which they don’t charge you for. It’s a built up area so your outlook is other buildings. But let’s be honest here. You’re busy watching your kids in the pool or in the amusement park so you don’t notice it as much as you might think. If you can snatch a few minutes to yourself you’ll probably be reading a book or looking at the clouds from the sunbed! Oh, the sun beds are really comfy, plenty available and umbrellas too. There are only deckchairs around the splash park but these are fab to get in and out of easily. There is plenty of shaded areas throughout the hotel grounds and plenty of palm trees :) There’s a is a great shop across the road from the park at the back of the hotel called Tedi. It’s very cheap so deffo the place to raid for any forgotten things like hats, goggles, water guns etc. We’d definitely book to go again :)"