Ilusion Calma & Spa

"We enjoyed our visit. Separate thanks to Animation team, they were great to us. Especially Jorge. Many thanks to Antonio and Alexander at reception, very friendly, attentive. Professional. Many thanks to Restaurant Team, tirelessly working smiling, making our holiday wonderful ! Thank you 😊. Many thanks for the birthday cake that I ordered. Beach lovely. Rooms - maintaining locks please needed on balconies. Mucho grazias"

"We stayed here in October for 5 days for a quick break away .The weather was nice and it is extremely close to the airport. The entertainment at night was pleasant and it does have a calm feel where you can relax. Plenty of choice for food Most of the staff ate friendly though I did find one bar staff to be quite rude and unprofessional (Sergine) I asked him for a Malibu and coke which he found unfortunately difficult to understand and started hitting the side of his head and had to get someone else to serve us,Everytime we went back up he wouldnt serve us so we had to wait for someone else. The rest of the bar staff were competent and professional and we had no issues We booked for 5 nights but on the 3rd day it stopped working . This had to be sorted out and was very inconvenient. When we looked at the slip we noticed it stated '3N' (3 Nights ? Which would explain why it possibly didn't work . I did have to wait 10-15 minutes to get this rectified as there wasn't enough staff available at reception Due to this time of year you will only get the Sun between the hours of 10am -3pm and pool is freezing. There is however a Spa below ground level. The location is nice with a few minutes walk to the beach and shops and overall it's not a bad stay"

"Excellent location, a short walk to the beach. Rooms were functional and clean, our request for a room higher up the building was met. It was worth paying a bit extra for a pool view balcony as we had the sun up there once it left the pool area - and in November it does leave the pool area early afternoon!! Plenty of choice regarding food options and the menu varied over the days we were there. The staff we met were all friendly and polite. All in all the hotel met our needs and I wouldn’t hesitate to return as it was such good value"