"Just returned from another great holiday here. So many positives which is the reason we return every year. The hotel is clean and modern, located just a few minutes walk from the beach and main street with lots of bars and shops, and the staff are friendly.
The rooms are comfortable and spacious with nice options like a pillow menu and a form to select preferred cleaning times. Plenty of storage space. We were grateful to have requested a room in a specific part of the hotel and been given it.
The pool area has plenty of sunbeds with no morning rush to reserve them (some are still available mid morning). There are parasols between every 2 sunbeds (they are fixed though and can't be moved so if you're in a family/group of an odd number and are sharing with another family/group it can be awkward if one wants it up for shade but the other wants the sun). Inflatables and balls are allowed in the pool and although there were lots being used the pool never felt too full or crowded.
The pool bar snacks which we used for lunch are very good with choices of sandwiches, burgers, pizza, chips, nachos, nuggets, onion rings, fruit and icecreams. The main restaurant food was also good overall at breakfast and evenings. The alcoholic drinks on all inclusive are not branded but were good. It was nice to have the option to sit at the outdoor bar at the front of the hotel as well as around the pool bar.
My reasons for not giving a rating of 5 are:
- There is only a small area under a canopy for eating lunch at the pool bar which is shaded and people are constantly smoking there which is unpleasant. Separate shaded smoking and non smoking areas would be fairer for those who do not want to breathe in others' smoke.
- The queuing system at the pool bar is frustrating. You have to queue in 3 separate queues for drinks, snacks/food or icecreams. So if you want to get a drink, an icecream and a slice of pizza you have to queue 3 times, only to be served by the same staff 3 times separately. Doing this repeatedly over a week becomes annoying.
- The food in the main restaurant at evening meals between 8 and 9 when we liked to eat was not replenished often enough, or sometimes not at all (e.g. joints of meat which are sliced by the chef, some of the nicer cakes or strawberries for the chocolate fountain) meaning guests who liked to eat later didn't get the same choice as those who ate earlier.
Overall this is a very good hotel where we've always had lovely holidays and will continue to return."
