"We had 9 nights here at the end of June as a family of 4 (2 older kids).
The positives.
The hotel is kept spotlessly clean (everywhere), room cleaned every day if you wanted it.
No issues getting a sunbed. There wasn't a day of our stay where there wasn't beds left unused.
Rooms are huge. We had 2 rooms but could easily have fitted in one. Leaving the sofa bed as a bed wouldn't have been a problem. Fridge is also handy. Decent sized balconies.
The entertainment staff (Alex and Cecilia) were excellent. Alex in particular was a hoot. Once he gets to know you don't expect any sympathy if you are hopeless at the activities, he'll cut you to ribbons...in a humourous way of course.
The hotel kindly accommodated our request for 2 rooms together.
Reception staff were knowledgeable and helpful whenever called upon.
Pizzas were fantastic.
The OK's.
Food was usual AI fare. Pretty repetitive, lots of pork and fish. Always something to eat. As an exception, the breakfast was very good and a huge choice of items.
Food was always hot though (except the pasta) and replenished regularly.
The entertainment at night. I'm being generous putting this in the OK's. The standard is pretty dire, which in its own way made it entertaining enough.
The AI drink is the usual watered down, local stuff but there was no issues ordering more than the max 2 stated.
Bar staff were efficient but not really friendly as such. Maybe they just didn't like me !
Location, 10/15 walk to Cala Bona and double to Cala Millor. Bus stop is literally right outside the hotel though. There is also a free shuttle bus run from the hotel.
The negatives (being really picky here)
Bathrooms are small, with a shower over the bath and curtain. Bit dated.
Bed was comfortable but very noisy getting in/out, metal framed, spring type.
You have to wait to be served wine in the dining room (no self service). Never seen that before.
All in all, we had a great time and I would happily return. Caves of Drach are well worth a visit. We just arranged ourselves, local bus direct from the hotel to the caves and tickets bought online. Cost about £90 all in (4 adults). Booking an 'excursion' was nearer £250 !!
Cala Bona has a nice marina and a few shops and bars. Cala Millor is much larger and busier.
Private transfer took around an hour from the airport to the hotel. Heard reports of 2.5 hours for those who used the Jet2 transfer."