Isla Mallorca & Spa

"Hotel is based about 25 mins walk to Palma town, lovely walk along the front or slightly quicker through the streets. Some fab restaurants nearby. Staff are friendly and welcoming, rooms are small clean, modern and comfortable with the best shower ever. Unfortunately no shampoo or conditioner. No coffee machine in our room just kettle. Would recommend booking a room with a terrace which after a day exploring is nice to sunbathe. The pool didn’t get too busy with loungers available. The downside is the pool is inviting but is so cold, didn’t see anyone using it! Strange as it gets the sun but it really needs heating to be able to make use of it."

"We stayed here again after enjoying our stay last year. We upgraded and got one with a terrace, which was perfect. The staff are really friendly. The hotel is super clean and the food from the pool bar was really good. We got a knock on the door, a couple of hours after arrival and were presented with a welcome back bottle of fizz. What a wonderful gesture. Highly recommend this beautiful hotel, which is away from bustle of central Palma but only a short walk away."

"This was our (approx?) 5th visit to the hotel over a period of around 12 years, and we keep coming back as we are yet to be dissapointed! - the staff really make this hotel as they are all so helpful and friendly - to my mind, you only get this when people are happy in their work so I assume Hotel IM is a good employer? . For us, the hotel is in a perfect position as we don't want to be in the center, but want the center to be easily accessible. The reception service is always prompt and friendly, the public areas are comfortable and very clean (both inside and outside). There is a nice pool area with loungers both at the main pool area and in a terrace slightly above the pool, along with a nice casual seating area and pool bar/snack area. I find the hotel to be a good match of price to quality - we normally go for a 'balcony with view' room, on this occasion we went for a junior suite (10th floor) which had excellent views of the marina (and just about a side view of Palma Cathedral) - it was nice to be abl to watch the extremely large cruise ships come and go. Room had a great TV on a swivel so it could be watched from bed/sofa in the suite - TV also has a v good selection of channels in English and looked like the same could be said for French/German. Comfortable sofa, queen size comfortable bed. The only faults I can really find are - I did not feel inclined to eat at the evening buffet as I felt the food selection needed more variety in the actual cooked food available, this may be down to nothing more than personal taste - (I appreciate this is beyond control once the hotel is built...) my wife did not like the lack of a sparate toilet and shower room (and the partial see through glass at the base of the shower and toilet areas) - her comment was this must have been designed by a man as ladies are more concerned about privacy! The suite had a nespresso coffee machine and a kettle, but only one socket in that area so you had to keep swapping plus (particularly in our case where I drink coffee and OH has T!)"